Dealer / Customer Service Officer

Great Bay Securities Limited; Hong Kong; On-site; HKD 180,000 - 300,000; Full time

Job summary

Great Bay Securities Limited seeks a Customer Service Representative to assist in client onboarding, verify and update client data, and deliver accurate information to clients. The role emphasizes quality service and regulatory compliance.

You will handle inquiries in English and Chinese, including Putonghua, maintain strong client relationships, and work well under pressure as part of a collaborative team in Hong Kong.

Qualifications

• Minimum 2 years relevant working experience.
• Candidate with less experience will be considered as Junior Dealer
• Holder of SFC RA1
• Good command of Chinese and English, proficiency in Putonghua is a must
• Willing to work under pressure
• Good team player

Responsibilities

• Assist in client onboarding, checking and updating client data
• Provide quality customer services and handle client's inquiries
• Maintain good relationship with clients
• Provide quality customer services and handle clients' inquiries

Skills

Customer service

Client onboarding

Bilingual English/Chinese

Education

SFC RA1 license

Tools

SFC RA1

Job description

Assist in client onboarding, checking and updating client data

Provide quality customer services and handle client's inquiries

Maintain good relationship with clients

Provide quality customer services and handle clients' inquiries

Minimum 2 years relevant working experience

Candidate with less experience will be considered as Junior Dealer

Holder of SFC RA1

Good command of Chinese and English, proficiency in Putonghua is a must

Willing to work under pressure

Good team player

Great Bay Securities Limited was established in 1993. Our company has obtained licenses by The Securities and Futures Commission to carry out Type 1 (Dealing in Securities), Type 4 (Advising on Securities) and Type 9 (Asset Management) regulated

activities and became a Hong Kong Exchange participant. Our company also provides comprehensive and diversified commercial financing services to public.

Great Bay Securities Limited, devoting to the principle of \"integrity, stability and efficiency\", is committed to provide quality services to investors in Hong Kong, Mainland China and overseas through secure, efficient and diversified equity

financing, useful and stable trading platforms for the securities dealing services. Great Bay Securities Limited also provides comprehensive and reliable asset management services for client. With our excellent asset management team, a pragmatic and stable

attitude, and extensive market experience, we provide customers with the perfectly complete and reliable asset management services.

Great Bay Securities Limited was established in 1993. Our company has obtained licenses by The Securities and Futures Commission to carry out Type 1 (Dealing in Securities), Type 4 (Advising on Securities) and Type 9 (Asset Management) regulated

activities and became a Hong Kong Exchange participant. Our company also provides comprehensive and diversified commercial financing services to public.

Great Bay Securities Limited, devoting to the principle of \"integrity, stability and efficiency\", is committed to provide quality services to investors in Hong Kong, Mainland China and overseas through secure, efficient and diversified equity

financing, useful and stable trading platforms for the securities dealing services. Great Bay Securities Limited also provides comprehensive and reliable asset management services for client. With our excellent asset management team, a pragmatic and stable

attitude, and extensive market experience, we provide customers with the perfectly complete and reliable asset management services.

What can I earn as a Customer Service Representative