Bilingual Dealer and Client Services Officer

Great Bay Securities Limited; Hong Kong; On-site; HKD 180,000 - 300,000; Full time

Job summary

Great Bay Securities Limited seeks a Customer Service Representative to assist in client onboarding, verify and update client data, and deliver accurate information to clients. The role emphasizes quality service and regulatory compliance.

You will handle inquiries in English and Chinese, including Putonghua, maintain strong client relationships, and work well under pressure as part of a collaborative team in Hong Kong.

Qualifications

• Minimum 2 years relevant working experience.
• Candidate with less experience will be considered as Junior Dealer
• Holder of SFC RA1
• Good command of Chinese and English, proficiency in Putonghua is a must
• Willing to work under pressure
• Good team player

Responsibilities

• Assist in client onboarding, checking and updating client data
• Provide quality customer services and handle client's inquiries
• Maintain good relationship with clients
• Provide quality customer services and handle clients' inquiries

Skills

Customer service

Client onboarding

Bilingual English/Chinese

Education

SFC RA1 license

Tools

SFC RA1

Job description

Great Bay Securities Limited seeks a Customer Service Representative to assist in client onboarding, verify and update client data, and deliver accurate information to clients. The role emphasizes quality service and regulatory compliance.

You will handle inquiries in English and Chinese, including Putonghua, maintain strong client relationships, and work well under pressure as part of a collaborative team in Hong Kong.