Data Center Ops Director: Lead Global IT Infra & Uptime

Pinpoint Asia; Hong Kong Island; On-site; HKD 900,000 - 1,400,000; Full time

Job summary

Pinpoint Asia is representing a leading global cloud provider in Hong Kong. The IT Infrastructure & Data Center Operations Manager will own operations across multiple data center sites, bridging facility operations with infrastructure strategy.

You will manage daily site operations, lead a team of junior technicians, own incident/change workflows, oversee MEP power/cooling, and drive annual CAPEX/OPEX budgeting. Excellent bilingual English/Chinese communication is required.

Qualifications

• 3+ years direct people management experience in a technical team.
• Strong knowledge of IT infrastructure and data center operations.
• Familiarity with MEP (Power/Cooling) is preferred.

Responsibilities

• Site Management: Oversee daily data center operations, ensuring safety, security, and data protection.
• Team Leadership: Manage, coach, and evaluate a team of junior technicians.
• Incident & Change Control: Own lifecycle for incident and change workflows across sites.
• MEP & Capacity Planning: Monitor power and cooling, and server capacity planning.
• Financial Ownership: Lead annual budgeting for CAPEX and OPEX.

Skills

People management

IT infrastructure

Data center ops

MEP familiarity

Budgeting

English Chinese

ITIL

PMP

Lean Six Sigma

RHCSA

LPIC

Job description

Pinpoint Asia is representing a leading global cloud provider in Hong Kong. The IT Infrastructure & Data Center Operations Manager will own operations across multiple data center sites, bridging facility operations with infrastructure strategy.

You will manage daily site operations, lead a team of junior technicians, own incident/change workflows, oversee MEP power/cooling, and drive annual CAPEX/OPEX budgeting. Excellent bilingual English/Chinese communication is required.