Job Summary:
We are seeking a proactive and detail-oriented Scheduler / Batch Operations Specialist to support enterprise batch scheduling and workload automation services. The successful candidate will be responsible for the daily administration, monitoring, and support of batch jobs running on Control-M, while actively participating in the migration of scheduling workloads to HWA (HCL Workload Automation).
In addition to scheduler administration, the role will perform production operations activities, batch monitoring, application support coordination, and problem resolution to ensure stable and reliable business operations.
Key Responsibilities:
- Scheduling Administration: Administer, monitor, and maintain enterprise job schedules on Control-M and future HWA platforms, ensuring batch jobs run successfully and issues are resolved promptly. Manage scheduling changes, dependencies, and documentation while collaborating with technical support teams.
- HWA Migration Project Support: Support the migration of scheduling workloads from Control-M to HWA by analyzing existing job flows, performing testing and validation, and assisting with deployment activities. Contribute to process improvements and automation opportunities throughout the migration lifecycle.
- Operations & Production Support: Provide day-to-day production operations support by monitoring batch processing, responding to incidents, executing recovery procedures, and coordinating with application and infrastructure teams. Ensure operational stability and adherence to service level commitments.
- Continuous Improvement: Drive operational efficiency by identifying automation opportunities, enhancing monitoring capabilities, and improving scheduling and support processes. Participate in initiatives that strengthen service reliability and operational excellence.
Qualifications:
- Proven experience in batch scheduling, workload automation, production support, or IT operations environments.
- Strong hands‑on experience with enterprise scheduling tools such as Control-M, HWA (HCL Workload Automation), IBM Workload Automation, or equivalent workload automation platforms.
- Experience in Control M to HWA migration project is a plus.
- Experience in monitoring, troubleshooting, and recovering batch job failures in production environments.
- Good understanding of job scheduling concepts, workflow dependencies, calendars, event‑driven scheduling, and batch processing operations.
- Familiarity with Linux/Unix and Windows server environments, including basic system administration and command-line operations.
- Basic scripting skills (e.g., Shell, Python, PowerShell) for troubleshooting, automation, and operational support tasks.
- Experience supporting critical production systems and participating in incident, problem, and change management processes.
- Strong analytical and problem‑solving skills with the ability to identify root causes and implement effective solutions.
- Excellent attention to detail and ability to work effectively under pressure in a fast‑paced operational environment.
- Good communication and collaboration skills, with the ability to work closely with application, infrastructure, database, and business support teams.
- Experience in workload automation migration projects (e.g., Control‑M to HWA) is highly desirable.
- Understanding of ITIL practices and service management processes is an advantage.
- Experience in banking, financial services, or other mission‑critical environments is preferred.
- Relevant certifications such as ITIL Foundation, Control‑M Certification, HCL Workload Automation Certification, Linux Administration, or related technical certifications are advantageous.
Working Conditions:
- Shift work may be required, including nights, weekends, and holidays to support 24/7 operations.
- Ability to respond promptly to critical incidents outside regular working hours.