Data Center Operations Technician

JLL; Hong Kong; On-site; HKD 201,000 - 335,000; Full time

Job summary

JLL in Hong Kong seeks a capable Data Center Technician with 3–5 years of DC operations experience to support provisioning, hardware upgrades and cabling tasks on site. You will collaborate with DC managers and clients to ensure efficient provisioning and maintenance of DC infrastructure.

You will also manage stock of patch/power cords and SFPs, monitor environmental and CCTV feeds, and handle onsite logistics. Overnight swaps and ad hoc duties are expected as needed.

Qualifications

• 3–5 years of Data Center operational experience.
• Extensive knowledge of Microsoft server products.
• Expert knowledge of PC and Server hardware and networking.
• Expert understanding of Data Center power schemes.
• Excellent verbal and written communication skills.

Responsibilities

• Review pipeline entry requests and advise on provisioning in DC with input from DC managers and clients.
• Handle ServiceNOW incident and change tickets including hardware upgrades, installations, relocations, decommissions, cabling, troubleshooting, and vendor coordination.
• Manage stock of patch cords, power cords and SFPs.
• Remove unused cabling and power cords.
• Label patch cables and devices.
• Prepare implementation details for records (DDF/DLD) and raise changes for physical implementation.
• Monitor environmental readings and CCTV visuals to report errors.
• Provide onsite logistics support as assigned by site manager.
• Overnight and swap site duty is expected.
• Perform adhoc duties as assigned by managers.

Skills

Data Center operations

Microsoft server products

PC and Server hardware

Networking

Data Center power schemes

Verbal and written communication

Job description

JLL in Hong Kong seeks a capable Data Center Technician with 3–5 years of DC operations experience to support provisioning, hardware upgrades and cabling tasks on site. You will collaborate with DC managers and clients to ensure efficient provisioning and maintenance of DC infrastructure.

You will also manage stock of patch/power cords and SFPs, monitor environmental and CCTV feeds, and handle onsite logistics. Overnight swaps and ad hoc duties are expected as needed.