Customer Services Officer (Teller)

Recruit Express (Hong Kong) Ltd; Hong Kong; On-site; HKD 223,000 - 335,000; Part time

Job summary

Recruit Express (Hong Kong) Ltd is seeking a front-line banking assistant to handle over-the-counter transactions, cash handling, and customer queries in a branch on Hong Kong Island. The position is a contract/temporary role with a monthly salary between HKD 20,001 and HKD 30,000.

Candidates should have HKCEE/HKDSE with five subjects including Chinese, English and Mathematics, be fluent in Cantonese, Putonghua, and conversational English, and possess HKSI/IIQE qualifications advantages.

Qualifications

• HKCEE/HKDSE with five subjects including Chinese, English and Mathematics.
• Fluent in Cantonese, Putonghua (Mandarin) and conversational English.
• Prior front-line teller or counter services or retail banking experience preferred.

Responsibilities

• Handle over-the-counter banking transactions, cash handling and customer counter queries in branch operations.
• Provide high-quality front-line customer service to retail banking clients.
• Ensure strict compliance with internal banking controls, counter procedures and regulatory requirements.

Skills

Front-line teller experience

Cash handling

Customer service

Education

HKCEE/HKDSE with five subjects including Chinese, English and Mathematics

Job description

Handle over-the-counter banking transactions, cash handling, and customer counter queries in branch operations

Provide high-quality front-line customer service to retail banking clients

Ensure strict compliance with internal banking controls, counter procedures, and regulatory requirements

Requirements:

• HKCEE / HKDSE with at least 5 subjects at Grade E / Level 2 or above including Chinese, English and Mathematics

Excellent communication and client-servicing skills with a professional demeanor

Prior front-line teller, counter services, or retail banking operations experience preferred

Fluent in Cantonese, Putonghua (Mandarin), and conversational English

Possess HKSI and IIQE qualifications will be an advantage

Banking & Finance

Location

Hong Kong Island

Employment Type

Contract / Temp

HKD 20, 001- HKD 30,000 / mth

For further discussion about this role, please find contact details of Phoebe Tam as below:

Tel: [phone]

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.