Customer Services Executive

Brink's Inc; Hong Kong; Vor Ort; HKD 190.000 - 260.000; Vollzeit

Zusammenfassung

The Brink’s Company is seeking a Logistics Coordinator to oversee transportation operations across multiple countries, handle customer inquiries, and schedule shipments. The role requires strong English and Chinese communication, and proficiency with MS Office tools. Fresh graduates are welcome to apply.

The position involves coordinating inbound and reverse logistics, preparing import/export documents, and collaborating with internal and external partners to ensure efficient logistics execution.

Qualifikationen

• Degree in Supply Chain Management or related field is preferred.
• Fresh graduates are welcome.
• Experience in freight forwarder/customer service in logistics is a plus.
• Fluent in English and Chinese (Cantonese & Mandarin).
• Proficient in MS Word, Excel and Outlook.

Aufgaben

• Oversee transportation operations for accounts, including inbound and reverse logistics across different countries.
• Manage customer inquiries and service requests via phone and email conversations.
• Plan and schedule shipments, considering customer requirements, service availability and capacity.
• Maintain close communication with internal and external parties to ensure smooth execution of the logistics plan.
• Prepare import and export documents and handle customs declarations.
• Fulfill any additional tasks assigned by the team head or manager.

Kenntnisse

English fluency

Chinese (Cantonese & Mandarin)

MS Word

MS Excel

Outlook

Ausbildung

Degree in Supply Chain Management or related field

Tools

Microsoft Word

Microsoft Excel

Outlook

Jobbeschreibung

BACKGROUND

Established in 1859, The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

Our strong market position is supported by a leadership team with a proven track record of success, a long- term strategy to drive growth and the financial strength to continue to capture market share. Our culture of continuous improvement is supported by a global team dedicated to providing exceptional customer support.

Responsibilities

• Oversee transportation operations for accounts, including inbound and reverse logistics across different countries

• Manage customer inquiries and service requests via phone calls and email conversations

• Plan and schedule shipments, taking into account customer requirements, service availability, and transportation capacity

• Maintain close communication with both internal and external parties to ensure the smooth execution of the logistics plan

• Prepare import and export documents and handling customs declarations

• Fulfill any additional tasks assigned by the team head or manager

Requirements

• Degree holder in Supply Chain Management or related fields is an advantage, Fresh graduates are welcome

• Working experience in freight forwarder/customer service experiences especially in Logistics would be an advantage but not a must

• Fluent in written and spoken English & Chinese (Cantonese & Mandarin)

• Proficient in using Microsoft Word, Excel and Outlook

Brink’sisanequalopportunity/affirmativeactionemployer,andallqualifiedapplicantswillreceiveconsiderationforemploymentwithoutregardtorace,color,religion,nationalorigin,disabilitystatus,maritalstatus,protectedveteranstatus,sexualorientation,genderidentity,geneticinformation,orhistoryoranyothercharacteristicprotectedbylaw.Brink’sisalsocommittedtoprovidingadrug-freeworkplace.

WeareanEqualOpportunityEmployeranddonotdiscriminateagainstanyemployeeorapplicantforemploymentbecauseofrace,color,age,nationalorigin,religion,sexualorientation,genderidentity,statusasaveteran,andbasisofdisabilityoranyotherfederal,state,orlocalprotectedclass.