Customer Service Representative- Major Financial Client- Career Growth

TEKsystems Global Services, LLC; Hong Kong; In loco; HKD 201.000 - 268.000; Tempo pieno

Descrizione del lavoro

TEKsystems Global Services, LLC client seeks a Customer Service Representative to support a new product launch for a leading financial institution. You will be the first point of contact for clients, delivering friendly service during the launch period.

Responsibilities include greeting clients, answering inquiries, handling admin tasks, using MS Office for documentation, and maintaining a professional demeanor.

Competenze

• High school graduate or above.
• Minimum 1 year of full-time work experience in customer service or office administration.
• Proficient in MS Office including Word and Outlook.
• Presentable and articulate when greeting clients.

Mansioni

• Greet and assist clients in a professional and friendly manner.
• Handle customer enquiries and provide accurate information about the new product.
• Support office administration tasks as required.
• Maintain a presentable and articulate demeanor when interacting with clients.

Conoscenze

Customer service

Communication

Presentable appearance

Formazione

High school diploma or equivalent

Strumenti

MS Office (Word, Outlook)

Descrizione del lavoro

• Major FSI Client
• Large Scale Transformation Project
• Carere Growth

Our Client is seeking a Customer Service Representative to support a new product launch (a customer-facing mobile app) for a leading financial institution. You will be the first point of contact for clients, providing excellent service and support during this launch period.

Key Responsibilities

• Greet and assist clients in a professional and friendly manner.
• Handle customer enquiries and provide accurate information about the new product.
• Support office administration tasks as required.
• Use MS Office (Word, Outlook, Office) for daily tasks and documentation.
• Maintain a presentable and articulate demeanour when interacting with clients.

Key Requirements

• Education: High school graduate or above.
• Experience: Minimum 1 year of full-time work experience in customer service or office administration.
• PC Proficiency: Good command of MS Office, including Word, Outlook, and Office.
• Presentation: Presentable and good articulation - you will be greeting clients.

Why Join?

• Support a major product launch for a leading financial institution.
• Gain valuable experience in a client-facing role.
• 5-day work week with a competitive pay rate.