Product Launch Customer Support Specialist

TEKsystems Global Services, LLC; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Job summary

TEKsystems Global Services, LLC client seeks a Customer Service Representative to support a new product launch for a leading financial institution. You will be the first point of contact for clients, delivering friendly service during the launch period.

Responsibilities include greeting clients, answering inquiries, handling admin tasks, using MS Office for documentation, and maintaining a professional demeanor.

Qualifications

• High school graduate or above.
• Minimum 1 year of full-time work experience in customer service or office administration.
• Proficient in MS Office including Word and Outlook.
• Presentable and articulate when greeting clients.

Responsibilities

• Greet and assist clients in a professional and friendly manner.
• Handle customer enquiries and provide accurate information about the new product.
• Support office administration tasks as required.
• Maintain a presentable and articulate demeanor when interacting with clients.

Skills

Customer service

Communication

Presentable appearance

Education

High school diploma or equivalent

Tools

MS Office (Word, Outlook)

Job description

TEKsystems Global Services, LLC client seeks a Customer Service Representative to support a new product launch for a leading financial institution. You will be the first point of contact for clients, delivering friendly service during the launch period.

Responsibilities include greeting clients, answering inquiries, handling admin tasks, using MS Office for documentation, and maintaining a professional demeanor.