Customer Service Officer (Campus Recruitment)

Bank of China (Hong Kong); Hong Kong; On-site; HKD 223,200 - 334,800; Full time

Job summary

A leading banking institution in Hong Kong is seeking a Customer Service Officer to provide quality customer services through counter transactions, cross-sell retail banking products, and support back-end branch operations. Candidates should possess at least a bachelor's degree, with strong sales and service orientation. Proficiency in English and Cantonese, as well as fluency in Putonghua, is required. Join a dynamic team in a full-time role to enhance customer experiences.

Qualifications

• Bachelor degree or above is required.
• Strong sales and service orientation with an outgoing personality.
• Proficiency in English and Cantonese, fluency in Putonghua.

Responsibilities

• Deliver quality customer services through counter transactions.
• Cross-sell retail banking products.
• Support back-end branch operations.

Skills

Sales orientation

Communication skills

Customer service

Education

Bachelor degree or above

Job description

Customer Service Officer (Campus Recruitment)

• Bank of China (Hong Kong)
• China

Maths Full-time

About Bank of China (Hong Kong)

Bank of China (Hong Kong) Limited operates as a bank. The Bank offers corporate, private, and I-free banking, wealth management, deposits, credit card, investments, insurance, loan, mortgages, and other financial services. Bank of China...

• Deliver quality customer services through counter transactions
• Cross-sell retail banking products
• Support back-end branch operations

Requirements

• Bachelor degree or above
• Strong sales and service orientation with outgoing personality and good communication skills
• Proficiency in English and Cantonese as well as fluency in Putonghua

Responsibilities

• Deliver quality customer services through counter transactions
• Cross-sell retail banking products
• Support back-end branch operations