Customer Service Ambassador (Ref: LTA-CSA)

Lee Tung Avenue Management Company Limited; Hong Kong; On-site; HKD 167,000 - 257,000; Full time

Job summary

Lee Tung Avenue Management Company Limited is seeking a friendly Customer Service Ambassador to manage the Customer Service Counter and assist with customer enquiries. You will be the first point of contact for residents and visitors, ensuring a helpful and professional experience.

The role requires good interpersonal skills, the ability to work independently, and fluency in English, Cantonese and Putonghua. Shift duties include Sundays and public holidays; on-the-job training will be provided.

Qualifications

• Form 5/6 with 1 year relevant experience.
• Good interpersonal skills and able to work independently.
• Fluency in spoken English, Cantonese and Putonghua are necessary.
• Shift work on Sundays and public holidays will be required.
• On-the-job training will be provided.
• Candidates with no experience may be considered.

Responsibilities

• Manage the Customer Service Counter and handle customer enquiries.
• Assist and coordinate ad hoc building management assignments as needed.

Skills

Interpersonal skills

Independent worker

Language fluency: EN/Cantonese/Putongh

Education

Form 5/6 (secondary education)

Job description

The successful candidate will manage the Customer Service Counter and handle customer enquiries. Other duties include assisting and coordinating ad hoc building management assignments.

Requirements:

• Form 5/6 with 1 year relevant experience
• Good interpersonal skills and able to work independently
• Fluency in spoken English, Cantonese and Putonghua are necessary
• Shift work on Sundays and public holidays will be required
• On-the-job training will be provided
• Candidates with no experience may be considered

What can I earn as a Customer Service Ambassador