Crypto Campaigns & Growth Associate (Remote)

Blockchain Academics; Hong Kong; Remote; HKD 180,000 - 360,000; Full time

Benefits offered by this job

Remote-first

Career growth

Continuous learning

Job summary

Binance is seeking a recent graduate to assist in the full lifecycle of Square campaign operations, handling documentation, backend configurations, on-site promotions, launches, and post-campaign management. You will collect recurring user inquiries, work with Product and Tech to debug issues, and help reduce escalations through clear, updated FAQs.

The role emphasizes strong English/Mandarin communication with vendors and stakeholders, confidence in problem solving, and proactive learning in a

Qualifications

• Recent graduate with interest in crypto, blockchain and digital communities.
• Past Web3, content or creator economy experience is a plus.
• Strong bilingual English and Mandarin communication with vendors and stakeholders.

Responsibilities

• Assist in the full lifecycle of Square campaign operations, including drafting campaign documentation, managing backend configurations, coordinating on-site promotions, overseeing launches, tracking progress and post-campaign management.
• Collect & extract frequent cases from user inquiries, work with Product and Tech to debug issues, verify fixes, and reduce potential user cases.
• Handle escalated user tickets from the Mod & Customer Service team, maintain FAQs and user documents for consistent communication.
• Monitor real-time campaign data and deliver post-campaign reports with actionable insights.
• Plan, coordinate, and launch integrated growth initiatives and campaigns with cross-functional teams to accelerate user and content growth.

Skills

Bilingual communication (English/Mand語

Education

Recent graduate

Job description

Binance is seeking a recent graduate to assist in the full lifecycle of Square campaign operations, handling documentation, backend configurations, on-site promotions, launches, and post-campaign management. You will collect recurring user inquiries, work with Product and Tech to debug issues, and help reduce escalations through clear, updated FAQs.

The role emphasizes strong English/Mandarin communication with vendors and stakeholders, confidence in problem solving, and proactive learning in a