CRM Growth & Partnerships Strategist

Leadingnation; Hong Kong; On-site; HKD 270,000 - 480,000; Full time

Benefits offered by this job

5-day work week

Learning & development

Wellness programmes

Job summary

Lane Crawford is seeking a Strategic Partnership & Growth Executive to drive marketing initiatives for Lab Concept brands, manage third‑party partnerships, and grow the customer base across Hong Kong. You will develop campaigns, optimize data capture, and align with sales and marketing teams to maximize revenue while upholding Lane Crawford's luxury brand standards.

The role focuses on customer lifecycle programs, targeted communications, and collaborative teamwork with English and Chinese

Qualifications

• 2-3 years experience in marketing strategy development and partnership management.
• Experience with customer lifecycle programs.
• Strong communication in English and Chinese.
• Collaborative mindset with commitment to values and team success.
• Analytical and proactive approach to identifying market opportunities.

Responsibilities

• Develop and execute marketing strategies to meet vendor targets and enhance market share.
• Manage third-party partnerships to boost sales and expand customer databases.
• Implement partnerships with third parties to maximize sales & marketing opportunities.
• Oversee customer lifecycle programs, ensuring data capture and timely query responses.
• Manage CRM initiatives including membership offering, customer acquisition, and retention programs.
• Foster teamwork, align with company values, and celebrate team achievements.

Skills

Marketing strategy development

Partnership management

CRM initiatives

Data-driven insights

English & Chinese communication

Tools

CRM platforms

Job description

Lane Crawford is seeking a Strategic Partnership & Growth Executive to drive marketing initiatives for Lab Concept brands, manage third‑party partnerships, and grow the customer base across Hong Kong. You will develop campaigns, optimize data capture, and align with sales and marketing teams to maximize revenue while upholding Lane Crawford's luxury brand standards.

The role focuses on customer lifecycle programs, targeted communications, and collaborative teamwork with English and Chinese