Contract Support Manager, Event Coordination

Ocean Park Corporation; Hong Kong; On-site; HKD 480,000 - 720,000; Full time

Job summary

Water World in Hong Kong is seeking a Contract Support Manager, Event Coordination to plan, develop and deliver events and programs aligned with its strategy. The role requires coordinating with operations, sales and marketing to build an annual events calendar and to oversee night on-site execution, including staff recruitment, safety and post-event analysis.

Applicants should have a degree or higher and at least five years of managerial experience in events or related fields, with strong

Qualifications

• Degree holder/Advanced Degree holder, with at least 5 years managerial experience in business, events or other related discipline
• Customer-oriented with good problem solving and communication skills
• Detail-minded, hardworking and able to work under pressure

Responsibilities

• Plan, develop and deliver events, programs and activities in accordance with Water World’s strategy.
• Coordinate VIP itinerary, night on-site execution, and post-event analysis

Skills

Event management

Leadership

Communication

Bilingual English/Chinese

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Contract Support Manager, Event Coordination

The incumbent will be responsible for planning, developing and delivering events, programs and activities in accordance with Water World’s strategy. Reporting to the Senior Operations Manager, he/she will work closely with operation teams (aquatics, traffic, cleaning, guest service and entertainment..etc), sales and marketing or other relevant departments to develop an annual events calendar, coordinate photo/video shooting (internal and external), develop programs to drive sales and attendance and regularly review and refine programs and events to suit customer needs. This role will be in charge of the night events on-site execution including set up, recruit and manage staff, ensure safe and smooth experience delivery and post-event analysis. He/she also has to plan, coordinate and execute VIP itinerary and ensure adherence to defined standard operation procedures (SOPs) in accordance with guidelines and directives.

Requirements

• Degree holder/Advanced Degree holder, with at least 5 years managerial experience in business, events or other related discipline
• Theme park/ Water park operation experience is an advantage
• Customer-Orientated, with good problem solving and communication skills
• Detail-minded, hardworking and able to work under pressure
• Proficient in Microsoft office is preferred
• Good command of both spoken and written English and Chinese, preferably including Putonghua
• Be in good physical condition, willing to work outdoor and in water
• Able to work irregular hours, weekends and at night
• Responsible, pleasant, customers-orientated with strong interpersonal skills
• Outgoing, flexible, self-motivated and eager to learn

Applicants not contacted within 6 weeks may consider their application unsuccessful. Personal data collected will be used for recruitment-related purpose only.