Contract Senior IT Assistant (Bid Ref 61460-1)

InfoTech Services (Hong Kong) Limited; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Job summary

InfoTech Services (Hong Kong) Limited seeks an IT assistant on a contract basis to deliver helpdesk support and maintain IT applications for the New CIES Office project in Wan Chai/Central. The role requires experience in Windows environments, CMMP, and strong English/Chinese communication.

The successful candidate will test applications, assist in system administration, and produce statistical reports, with potential overtime as needed and a two-month contract period from 02 Nov 2026 to 31 Jan

Qualifications

• Experience in IT helpdesk, system administration, maintenance and testing.
• Proficient with Windows network environment and office apps.
• Familiar with CMMP email system preferred.
• Bilingual in Chinese and English; able to write and communicate.
• Experience with video conferencing tools is an advantage.

Responsibilities

• Provide help-desk support and end-user IT services for the New CIES Office.
• Support, test, and maintain IT applications including user acceptance testing.
• Assist system administration and liaise with stakeholders to resolve issues.
• Compile statistical reports and monitor IT performance.
• Possibly work overtime as needed; perform other duties assigned.

Skills

IT helpdesk

Software testing

Bilingual English/Chinese

Customer service

Proactive mindset

Education

HKDSEE 5 subjects including Chinese & English

Tools

CMMP email system

Windows 7/8/10

Video conference tools

Excel (advanced functions)

Job description

Number Of Vacancy 1

Relevant Field Others

Nature Contract

Deadline 14 Oct 2026

Contract Period 02 Nov 2026 to 31 Jan 2027 (2 months)

Payroll under InfoTech

Employer Business Government T26 Contract

Location Base Wan Chai and Central

Work in Guangdong Province N/A

Monthly Salary Range HK$ N/A - N/A

Project Nature (T26)

Conduct help-desk support, support IT system testing and maintenance for the New Capital Investment Entrant Scheme (New CIES) Office.

Duties

• Serve a contract assignment under InfoTech's headcount, full-time second to serve the InvestHK;
• Support, maintain and test the New CIES Office's IT applications, including conducting user acceptance testing and follow-up on error reports for the electronic application processing system;
• Assist in system administration, provide technical support on IT applications and equipment, and liaise with other B/Ds and relevant stakeholders, such as financial intermediaries, etc. to resolve system issues;
• Compile statistical reports;
• Provide end-user IT support services, including help-desk service, supporting video conferences, and troubleshooting user problems;
• Candidates may be required to work outside office hours and overtime on an as-needed basis;
• Perform any other duties assigned by supervisors.

Requirements

• Candidates shall have solid experience in IT application system administration, maintenance and testing;
• Experience in supporting Microsoft Windows network environment, office automation applications (e.g. Microsoft Office and Outlook), and video conferencing applications;
• Experience with the email system "Centrally Managed Messaging Platform (CMMP)" is preferred;
• Proactive, customer- and result-oriented;
• Proficient in advanced Excel functions and formulae;
• Ability to work under pressure and meet tight deadlines;
• Commitment and dedication to organisational goals;
• Willingness to work overtime when necessary;
• Able to write in Chinese and English;
• Able to communicate in Cantonese and English.

Technical Skills

• . At least 2 years' experience in Office Automation (OAN);
• . At least 2 years' experience in System Implementation and Maintenance/Support (SIM);
• . At least 2 years' experience in Windows 7/8/10 (W10);
• . 6 months' experience in Video Conference Technology (VCT) is an advantage.

Non-technical Skills

• . At least 2 years' experience in helpdesk call handling (HDT);
• . At least 2 years' experience in software testing (STM);
• . 6 months' experience in work with the Government (GOV) is an advantage;
• . Good written English is an advantage;
• . 6 months' experience in IT procurement (PRO) is an advantage.
• - At least Level 2 or above in 5 subjects including Chinese and English Language in HKDSEE or Grade E or above in 5 subjects, including Chinese and English Language (Syl B) in HKCEE or equivalent;
• - At least 2 years' post-qualification experience in which at least 5 years' relevant experience in a similar post and in a comparable capacity.

Yrs of Total Post-Quali Exp 2.0

Yrs of Relevant Exp 5.0

Last Update 30 Sep 2026