Number Of Vacancy 1
Relevant Field Others
Nature Contract
Deadline 13 Nov 2026
Contract Period 07 Dec 2026 to 31 Jan 2027 (1 month)
Payroll under InfoTech
Employer Business Government T26 Contract
Location Base Tsim Sha Tsui East and Tseung Kwan O
Work in Guangdong Province N/A
Monthly Salary Range HK$ N/A - N/A
Project Nature (T26) To provide infrastructure (including servers, storage and networks) and user endpoints (including workstations, mobile devices) support for the Department, and to implement IT projects covering new and existing systems.
Duties - Serve a contract assignment under InfoTech's headcount, full-time second to serve the FSD;
- To install, configure, and maintain infrastructure and user endpoints;
- To maintain data centre facilities and perform daily operations such as cabling, hardware installation, and routine inspection;
- To provide technical support on the departmental services including but not limited to mail services, file services, Windows Active Directory (AD), endpoint management, anti-malware and endpoint detection and response (EDR);
- To collaborate with ICT team members and outsourced contractors in the implementation and delivery of IT infrastructure projects;
- To provide technical and operational support for users regarding IT facilities, including workstations, laptops and smartphones;
- To perform IT security tasks such as security patching, firmware updates, certificate renewals, and reviews of user account, system configurations, and security logs to ensure compliance with up-to-date security policies and guidelines;
- To perform regular system monitoring, health checks, system and data backups, disaster recovery drills, and other housekeeping tasks;
- To evaluation and assess IT products during procurement and to participate in the testing and implementation of new IT products and devices;
- To maintain an up-to-date inventory of IT assets, software licenses, and technical documentation;
- To perform any other duties related to the above as assigned by supervisor or the Government Representative from time to time;
- To be able to work under pressure and willing to work overtime if required; and
- To provide on-call technical support duties and perform overtime work, including work outside of normal office hours, on Saturdays, Sundays, and public holidays, as and when necessary and upon the request of the Government Representative.
Yrs of Total Post-Quali Exp 3.0
Yrs of Relevant Exp 2.0
Requirements
- At least three (3) years&;#8217; post-qualification information technology experience of which at least two (2) years&;#8217; is in related areas;
- Candidates with working experience in data centre management or relocation will be given priority;
- Familiarity with structured cabling standards and hands-on experience with hardware troubleshooting will be an advantage;
- Experience in supporting enterprise network and infrastructure systems such as mail system, file servers, endpoint detection and response, endpoint management, Active Directory, and/or system monitoring will be an advantage;
- Experience in Linux system installation and administration will be an advantage;
- Strong analytical and problem-solving skills, with the ability to work independently and communicate effectively with users and contractors;
- Good written Chinese and English, and fluent spoken Cantonese and English;
- Security vetting is required; and
- The successful candidate may be required to work at more than one FSD work location, including Fire Services Headquarters Building and Fire and Ambulance Services Academy.
Technical Skills:
- At least 1.5 years' experience in Infrastructure (INF);
- At least 1.5 years' experience in Server Virtualisation Technology (SVT);
- At least 1.5 years' experience in System Implementation and Maintenance/Support (SIM);
- At least 1 year's experience in Network & System Management (NSM);
- At least 6 months' experience in Windows 7/8/10 (W10);
- 1 year's experience in Proxy Server (PRS) is an advantage;
- 1 year's experience in IT Security (ITS) is an advantage;
- 1 year's experience in Experience in Datacentre Maintenance (DCM) is an advantage;
- 6 months' experience in Endpoint Security Solutions (ESS) is an advantage;
- 6 months' experience in Internet Firewall Technical Support (IFW) is an advantage;
- 6 months' experience in Microsoft Active Directory Administration (ADA) is an advantage;
- 6 months' experience in Anti-Virus Technology (AVT) is an advantage;
- 6 months' experience in System Backup Operation (BKO) is an advantage;
- 6 months' experience in Linux System Administration (LIN) is an advantage;
- 6 months' experience in Mobile / Wireless Communication (MWC) is an advantage;
- 6 months' experience in Router Configuration (ROU) is an advantage;
- 6 months' experience in Storage Area Network (SAN) is an advantage;
- 6 months' experience in Project Management Professional (PMP) (PMP) is an advantage;
- 6 months' experience in Unix/Linux Shell Scripting (ULS) is an advantage;
- 6 months' experience in Virtual LAN/LAN Switching (VLS) is an advantage;
- 6 months' experience in Virtual Private Network (VPN) is an advantage;
- 6 months' experience in Windows Server 2008/2012 (W12) is an advantage;
- 6 months' experience in Wireless Technology (WLT) is an advantage;
- 6 months' experience in Security Risk Assessment (SRA) is an advantage.
Non-technical Skills:
- Good coordination skills is a must;
- Excellent written English is a must;
- At least 1 year's experience in vendor management (VMG);
- 1 year's experience in IT service/outsourcing management (OUT) is an advantage;
- 1 year's experience in work with the Government (GOV) is an advantage;
- 1 year's experience in helpdesk call handling (HDT) is an advantage;
- 1 year's experience in customer service (CLS) is an advantage;
- 1 year's experience in site preparation (SPE) is an advantage;
- 6 months' experience in project management (PRM) is an advantage;
- 6 months' experience in IT procurement (PRO) is an advantage.
- Bachelor's degree/Higher Diploma in Computer Science, IT or equivalent;
- At least 3 years' post-qualification experience in which at least 2 years' relevant experience in a similar post and in a comparable capacity.
Last Update 30 Oct 2026
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