Contract Systems Analyst (Bid Ref 61612-1)

InfoTech Services (Hong Kong) Limited; Tseung Kwan O; On-site; HKD 446,000 - 781,000; Full time

Job summary

InfoTech Services (Hong Kong) Limited seeks a Contract Systems Analyst to support IT infrastructure for government projects. The role covers servers, storage, networks, user endpoints, AD, mail and security tooling.

It involves project lifecycle participation, coordination with vendors, and on-call support, with potential overtime during non-office hours. The successful candidate should have 4+ years post-qualification IT experience, 2+ years in related areas, and strong Chinese and English

Qualifications

• At least 4 years of post-qualification IT experience with 2+ years in related areas.
• Experience in data centre management or relocation is preferred.
• Experience in system design, implementation, integration, upgrade and/or migration.
• Experience in admin and monitoring of outsourced projects.
• Strong knowledge of enterprise network and infrastructure systems.

Responsibilities

• Provide infrastructure support including installation, configuration, monitoring, maintenance, and troubleshooting.
• Manage and oversee data centre facilities, maintenance and operations.
• Support services including mail, file servers, AD, authentication, network access control, endpoint management and EDR.
• Participate in project lifecycle from requirement gathering to UAT and rollout.
• Monitor project progress and ensure quality with contractors.

Skills

Networking

NSM

Infrastructure

IT Security

System Implementation

Server Virtualisation

Linux Administration

Lotus Domino

PowerShell scripting

Active Directory

English & Chinese

Education

Bachelor's degree / Higher Diploma in IT

Tools

Lotus Notes Admin

DNM/GCN/GCIS familiarity

Job description

Job Title/ Category Contract Systems Analyst (Bid Ref 61612-1)

Number Of Vacancy 1

Relevant Field Others

Nature Contract

Deadline 13 Nov 2026

Contract Period 07 Dec 2026 to 31 Jan 2027 (1 month)

Payroll under InfoTech

Employer Business Government T26 Contract

Location Base Tsim Sha Tsui East and Tseung Kwan O

Work in Guangdong Province N/A

Monthly Salary Range HK$ N/A - N/A

Project Nature (T26) To provide infrastructure (including servers, storage and networks) and user endpoints (including workstations, mobile devices) support for the Department, and to manage IT projects covering new and existing systems.

Duties - Serve a contract assignment under InfoTech's headcount, full-time second to serve the FSD;

• 1. To provide infrastructure support, including installation, configuration, monitoring, maintenance and troubleshooting;
• 2. To manage and oversee data centre facilities, maintenance and, operations;
• 3. To manage and support the departmental services including but not limited to mail services, file services, Windows Active Directory (AD), authentication services, network access control, endpoint management, anti-malware and endpoint detection and response (EDR);
• 4. To implement various IT projects and participate in all stages of project lifecycle including: requirement gathering, system analysis and design (SA&D), procurement, data preparation and migration, system acceptance and user acceptance testing (UAT), system rollout, documentation, on-going maintenance;
• 5. To monitor the project progress and perform quality assurance on the work of outsourced contractors;
• 6. To monitor, optimise and fine-tune the performance of systems, servers, and networks;
• 7. To provide technical and operational support for users regarding IT facilities, including workstations, laptops and smartphones;
• 8. To prepare technical specifications and evaluate IT products (including hardware, software and services) during procurement;
• 9. To participate in testing and trial use of new IT products and solutions;
• 10. To perform regular system monitoring, health checks, system and data backups, disaster recovery drills, and security compliance monitoring, etc.;
• 11. To maintain an up-to-date inventory of IT assets, software licenses, and technical documentation;
• 12. To collaborate with ICT team members to deliver daily helpdesk support services during both office and non-office hours;
• 13. To be able to work under pressure and willing to work overtime if required; and
• 14. To provide on-call technical support duties and perform overtime work, including work outside of normal office hours, on Saturdays, Sundays, and public holidays, as and when necessary and upon the request of the Government Representative.

Yrs of Total Post-Quali Exp 4.0

Yrs of Relevant Exp 2.0

Requirements

• 1. At least four (4) years’ post-qualification information technology experience of which at least two (2) years’ is in related areas;
• 2. Candidates with working experience in data centre management or relocation will be given priority;
• 3. Experience in system design, implementation, integration, upgrade and/or migration;
• 4. Experience in administration and monitoring of outsourced projects;
• 5. Hands‑on experience in supporting enterprise network and infrastructure systems such as mail system, file servers, EDR, endpoint management, AD, authentication system, and/or system monitoring;
• 6. Experience with enterprise IT management and monitoring tools (e.g. server and network monitoring, helpdesk / service desk, identity and access management);
• 7. Working experience in Lotus Domino mail servers, Government Communication Network (GCN), and/or Government Cloud Infrastructure Services (GCIS) will be an advantage;
• 8. Experience in developing system scripting (e.g. PowerShell or batch scripts) will be an advantage;
• 9. Possess a profound understanding of IT security principles including secure system and network design;
• 10. Familiarity with IT security controls, backup procedures, housekeeping jobs and related operational controls for enterprise systems;
• 11. Strong analytical and problem-solving skills, with the ability to work independently and communicate effectively with users and contractors;
• 12. Good written Chinese and English, and fluent spoken Cantonese and English;
• 13. Security vetting is required; and
• 14. The successful candidate may be required to work at more than one FSD work location, including Fire Services Headquarters Building and Fire and Ambulance Services Academy.

Technical Skills

• . At least 2 years' experience in Networking (NET);
• . At least 2 years' experience in Network & System Management (NSM);
• . At least 2 years' experience in Infrastructure (INF);
• . At least 2 years' experience in IT Security (ITS);
• . At least 2 years' experience in System Implementation and Maintenance/Support (SIM);
• . At least 2 years' experience in Server Virtualisation Technology (SVT);
• . 1 year's experience in Linux System Administration (LIN) is an advantage;
• . 1 year's experience in Lotus Notes Mail Admin. & Technical Support (LNM) is an advantage;
• . 1 year's experience in Lotus Notes Administration & Technical Support (LON) is an advantage;
• . 1 year's experience in Mobile / Wireless Communication (MWC) is an advantage;
• . 1 year's experience in Visual Studio. Net (VSN) is an advantage;
• . 1 year's experience in Microsoft Active Directory Administration (ADA) is an advantage;
• . 1 year's experience in Authentication Server (AUS) is an advantage;
• . 1 year's experience in Anti-Virus Technology (AVT) is an advantage;
• . 1 year's experience in System Backup Operation (BKO) is an advantage;
• . 1 year's experience in Experience in Datacentre Maintenance (DCM) is an advantage;
• . 1 year's experience in Domino and Lotus Script (DLS) is an advantage;
• . 1 year's experience in Endpoint Security Solutions (ESS) is an advantage;
• . 1 year's experience in Internet Firewall Technical Support (IFW) is an advantage;
• . 6 months' experience in Confidential Mail System (CMS) is an advantage;
• . 6 months' experience in Public Key Infrastructure (PKI) is an advantage;
• . 6 months' experience in PC LAN Support (PLS) is an advantage;
• . 6 months' experience in Project Management Professional (PMP) (PMP) is an advantage;
• . 6 months' experience in PRINCE (PRE) is an advantage;
• . 6 months' experience in Router Configuration (ROU) is an advantage;
• . 6 months' experience in Security Risk Assessment and Audit (SAA) is an advantage;
• . 6 months' experience in Storage Area Network (SAN) is an advantage;
• . 6 months' experience in Multi-tier System Integration (MSI) is an advantage;
• . 6 months' experience in Unix/Linux Shell Scripting (ULS) is an advantage;
• . 6 months' experience in Virtual LAN/LAN Switching (VLS) is an advantage.

Non-technical Skills

• . Good coordination skills is a must;
• . At least 2 years' experience in work with the Government (GOV);
• . At least 2 years' experience in the management and support of Government systems and services (GSS);
• . Excellent written English is a must;
• . At least 1 year's experience in IT service/outsourcing management (OUT);
• . 2 years' experience in managing Government projects (MGP) is an advantage;
• . 2 years' experience in helpdesk call handling (HDT) is an advantage;
• . 2 years' experience in Government procurement/disposal procedures (GPD) is an advantage;
• . 2 years' experience in site preparation (SPE) is an advantage;
• . 2 years' experience in software testing (STM) is an advantage;
• . 1 year's experience in project management (PRM) is an advantage;
• . 1 year's experience in IT procurement (PRO) is an advantage.

- Bachelor's degree/Higher Diploma in Computer Science, IT or equivalent;

- At least 4 years' post-qualification experience in which at least 2 years' relevant experience in a similar post and in a comparable capacity.

Last Update 30 Oct 2026

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