Concierge II (5-day work - Day shift only)

Hongkong Land Limited; Hong Kong; Sur place; HKD 201 000 - 268 000; Plein temps

Résumé du poste

Hongkong Land Limited is seeking a Customer Services professional to oversee concierge counters at LANDMARK, ensuring exceptional service for tenants, customers and the public. You will assist in planning and executing marketing events to boost guest engagement and support the Concierge Lead with ad hoc tasks, ensuring smooth daily operations.

Requirements include DSE/Form 7, 3 years in luxury hospitality, fluent English and Chinese (Cantonese/Putonghua), and willingness to wear a uniform and

Qualifications

• Minimum 3 years' experience in luxury hotels/hospitality industry.
• Pleasant and out-going personality with strong customer service and inter-personal skills.
• Willingness to wear uniform and work on shift and overtime.

Responsabilités

• Oversee concierge counters within LANDMARK, ensuring the delivery of exceptional customer service to tenants, customers, and the public.
• Assist in the planning and execution of the company's marketing events and promotional activities, enhancing guest engagement.
• Support the Concierge Lead with various ad hoc tasks and projects, contributing to a seamless operational flow.

Connaissances

English

Cantonese

Putonghua

Formation

DSE/Form 7

Outils

MS Word

Excel

Description du poste

General Information

Function: Customer Services

Ref #: HK-HKC-MKT-CON-HKL

Publish Date: 2026-10-08

Location: Hong Kong

Responsibilities

• Oversee concierge counters within LANDMARK, ensuring the delivery of exceptional customer service to tenants, customers, and the public.
• Assist in the planning and execution of the company's marketing events and promotional activities, enhancing guest engagement.
• Support the Concierge Lead with various ad hoc tasks and projects, contributing to a seamless operational flow.

Requirements

• DSE / Form 7 or above qualification
• Minimum 3 years' experience in luxury hotels/hospitality industry
• Pleasant and out-going personality, strong customer service and inter-personal skills
• Willingness to wear uniform and work on shift and overtime
• Fluency in written and spoken English and Chinese (including Cantonese and Putonghua)
• Hands on experience in MS Word, Excel etc.

Information collected is for this recruitment and selection only, data are protected against unauthorized access. Applicants not hearing from us within four weeks from the date of advertisement may consider their applications unsuccessful. All documents and personal data of unsuccessful applicants will be destroyed once the post is filled.