Communications Manager

Hkcss; Hong Kong; Sur place; HKD 600 000 - 900 000; Plein temps

Résumé du poste

Oxfam Hong Kong 正招聘通訊經理，負責領導通訊團隊，制定品牌與訊息策略，強化機構在公眾中的曝光與影響力。該職位需全面掌握英文與中文編輯、內容創作，以及跨部門協作，並帶領團隊推動數位、社媒與公關活動。

工作重點包括品牌管理、編輯流程、活動策劃與危機處理，同時建立媒體關係與外部合作網絡。此職位為合約制，續約機會視工作表現而定。

Qualifications

• 具備溝通、公共關係、媒體與公關領域的專業背景。
• 英文及中文寫作、編輯與故事講述能力出色。
• 具領導、利害關係人管理、專案管理能力，能跨部門協作。

Responsabilités

• 領導通訊團隊，制定並掌控通訊計劃與預算。
• 制定與執行通訊策略，以提升認知度、參與度與公眾支持。
• 監督品牌管理，確保訊息、口吻、視覺識別與品牌準則一致。
• 發展內容：媒體、數位、社群、出版物、影片等。
• 領導數位與社群策略、渠道管理與成效追蹤。
• 建立並維護媒體關係、KOL與名人網絡等外部關係。
• 規劃與執行行銷通訊活動、活動、新聞發布會與宣傳活動。
• 管理公關危機、聲譽風險、敏感議題與公共聲明。
• 監督編輯規劃與內容管控、工作流與語調。
• 以分析、媒體監測與受眾回饋評估通訊成效。
• 與內部單位合作，發展整合溝通並確保品質。
• 管理外部供應商與製作伙伴，保證交付品質。
• 指導與培訓團隊成員，提升整體通訊能力。

Formation

Communications degree

Outils

MS Office

Chinese word processing

AI tools in communications

Description du poste

樂施會

地址： 香港北角馬寶道28號華匯中心17樓

電話： 2520 2525

傳真： 2375 2433

電郵： [e-mail]

網址： http://www.oxfam.org.hk

(抱歉, 只提供英文版本)

Looking for a meaningful career that allows youmake a difference in the world?

Join Oxfam Hong Kong, a member of the Oxfam confederation, in creating a world free of poverty. As an independent development and relief agency, we work with people living in poverty and partner organisations to implement effective development, humanitarian, policy advocacy, and public education programmes.

We are seeking passionate individuals to join our team and contribute to our poverty alleviation work. Join us and be part of the solution to end poverty and create a better world for all.

Communications Manager (2-year Contract, renewable)

[Ref.: OHK/CM/26/02]

The Communications Manager reports to the Director of Fundraising and Communications and supports in leading the organisation’s branding, corporate messaging, marketing and digital initiatives, as well as event-related communication activities. The role plays a key part in shaping strategic narratives and strengthening the organisation’s overall brand presence. Below are his/her key responsibilities:

Key Responsibilities:

• Lead the Communications Team and manage communications plans and budgets to support Oxfam Hong Kong’s goals.
• Develop and implement communications strategies to raise awareness, engagement and public support.
• Oversee brand management to ensure consistent messaging, tone of voice, visual identity and adherence to brand guidelines.
• Manage content development across media, digital, social media, publications, videos and other communication channels.
• Lead digital and social media strategies, including channel management, online engagement, community interaction and campaign performance tracking.
• Build and maintain media relations, influencer/KOL networks, celebrity contacts and other key external relationships.
• Plan and execute marketing communications initiatives, including events, press conferences, campaigns and promotional activities.
• Manage crisis communications, reputational risks, sensitive issues, emergency responses and public statements.
• Oversee editorial planning and content governance, including editorial calendars, approval workflows, tone of voice and quality control.
• Monitor and evaluate communication campaigns using analytics, media monitoring, social media insights and audience feedback.
• Work closely with internal teams, including Directorate, Fundraising Teams and Programme Units to develop integrated communications and ensure quality.
• Manage external vendors, agencies and production partners to ensure timely and high-quality delivery.
• Coach and develop team members to strengthen communications capability and performance.

Requirements:

• Degree in Communications, Journalism, Public Relations, Marketing, Digital Media or related disciplines.
• Minimum 15 years’ relevant working experience, of which 8 years on managerial grade.
• Proven experience in communications strategy, brand management, digital/social media strategy, crisis communications and editorial planning.
• Excellent writing, editing and storytelling skills in English and Chinese.
• Strong understanding of media relations, social media platforms, digital campaigns, audience engagement and performance analytics.
• Sound judgement and experience in handling sensitive issues, reputational risks, media enquiries and public statements.
• Strong leadership, stakeholder management, project management and cross-functional collaboration skills.
• Experience in NGOs, public bodies, advocacy, fundraising or mission-driven organisations would be an advantage.
• Practical knowledge of applying AI tools in communications work is preferred.
• Excellent command in spoken and written English & Chinese (including Putonghua).
• Proficient in computer applications including MS Office and Chinese word processing.
• Good understanding of Oxfam’s beliefs and values on poverty alleviation, sustainable development and humanitarian belief. Identification with Oxfam’s mission and vision is a must.

Why Join Us

At Oxfam Hong Kong, our culture is shaped by our values, which reinforce what we care about and how we do things. Our five core values are: Justice, Empowerment, Inclusiveness, Accountability and Innovation. Learn more about Oxfam Hong Kong here: https://www.oxfam.org.hk.

Oxfam is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. Note: All offers of employment will be subject to satisfactory references and may be subject to appropriate screening checks, which can include criminal records and terrorism finance checks.

Oxfam Hong Kong is an equal opportunities employer.

註：除香港社會服務聯會之空缺外，本會將不會負責處理以上任何空缺之申請。如有意申請以上職位空缺，請直接向相關機構遞交申請。多謝合作。