Commercial Customer Services Officer (Ref no: CCSO-ALAM)

Nanyang Commercial Bank Ltd.; Hong Kong; Sur place; HKD 201 000 - 312 000; Plein temps

Résumé du poste

Nanyang Commercial Bank Ltd. is seeking a capable Operations Support professional in Hong Kong to assist Relationship Managers with daily client interactions, credit line monitoring, and corporate account processing. Fresh graduates are welcome and 1–3 years in corporate banking is a plus.

Key duties include handling KYC/AML documentation, basic transaction processing, and meticulous filing to ensure smooth workflows within the team.

Qualifications

• Bachelor’s degree in Accounting, Finance, Economics, or related discipline.
• Fresh graduates welcome; 1–3 years of corporate/commercial banking experience is a plus.
• Excellent interpersonal and communication skills with a proactive attitude.
• Team player but able to work independently.
• Proficiency in MS Office applications (Word, Excel, PowerPoint).
• Fluency in written and spoken Chinese (Cantonese & Mandarin).

Responsabilités

• Provide operational support to Relationship Managers in daily client interactions and follow up on routine client inquiries promptly.
• Assist Relationship Managers in monitoring credit lines for corporate clients and gather financial data and collateral documents for credit evaluations.
• Assist in processing corporate account openings, routine account reviews, and deposit transactions; support KYC and AML compliance documentation.
• Assist with basic transaction processing, deal execution support, and meticulous filing of documents; maintain smooth team workflows.

Connaissances

Interpersonal skills

Team player

Proactive attitude

Independent worker

Communication skills

Formation

Bachelor’s degree in accounting/finance/economics

Outils

Microsoft Office

Description du poste

Accumulating over 70 years experience on our solid foundation in Hong Kong and Greater China, we succeed and create our brilliant story throughout the region. As the first foreign bank branch in Mainland, we grasp the opportunity to grow along with the economic reforms. With our well-versed China business intelligence, we continue to expand our network proactively but prudently.

Inheriting our \"People Focus\" tradition, we strongly believe in the philosophy of talent investment. Here, we respect your career development with enormous support and room for inspiration. If you are ready to go for great, join us today. You can shine with your own glorious story.

Your talent is our treasure, come to explore your potential with us.

Job Responsibilities

• Provide operational support to Relationship Managers in daily client interactions and follow up on routine client inquiries promptly;


• Assist Relationship Managers in monitoring credit lines for corporate clients and help gather financial data and collateral documents for credit evaluations;


• Assist in processing corporate account openings, routine account reviews, and deposit transactions. Support the team with basic document collection and verification for KYC and AML compliance;


• Assist with basic transaction processing, deal execution support, and meticulous filing of documentations. Perform daily administrative and operational duties to maintain smooth team workflows.

Job Requirements

• Bachelor’s degree in Accounting, Finance, Economics, or a related discipline;


• Fresh graduates are welcome. 1-3 years of relevant experience in corporate/ commercial banking is an advantage;


• Excellent interpersonal and communication skills with a positive, responsible, and proactive attitude;


• A good team player but able to work independently;


• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint;


• Fluency in written and spoken Chinese (including Cantonese and Mandarin).

We are an Equal Opportunities Employer. Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful and their data will be destroyed within 24 months of receipt.