Assistant Personal Services Manager (Ref no: APSM-ALAM)

Nanyang Commercial Bank Ltd.; Hong Kong; On-site; HKD 300,000 - 420,000; Full time

Job summary

Nanyang Commercial Bank Ltd. in Hong Kong invites a career-focused banking professional to join our retail banking team. You will engage clients, open accounts, and identify opportunities to meet their financial needs with quality service.

Applicants should have a Bachelor's degree, at least one year in banking, knowledge of retail products, and strong communication in English, Chinese, and Putonghua. HKSI/IIQE qualifications are preferred.

Qualifications

• Bachelor/Bachelor’s degree or above in Business Administration or related disciplines.
• At least 1 year of experience in banking.
• Extensive knowledge of retail banking products.
• High initiative with a sales and customer-oriented mindset and strong communication skills.
• HKSI 1, 7, 8 or equivalent; IIQE Papers 1, 2, 3 & 5 and MPF Intermediaries preferred.
• Proficiency in English, Chinese and Putonghua (spoken and written).

Responsibilities

• Solicit business opportunities by providing quality services and referrals for investment and insurance products.
• Responsible for account opening and identifying customer needs; drive service enhancements to ensure quality and professional service.

Skills

Customer focus

Sales oriented

Communication

Education

Bachelor's degree in Business Administration or related fields

Job description

Accumulating over 70 years experience on our solid foundation in Hong Kong and Greater China, we succeed and create our brilliant story throughout the region. As the first foreign bank branch in Mainland, we grasp the opportunity to grow along with the economic reforms. With our well-versed China business intelligence, we continue to expand our network proactively but prudently.

Inheriting our “People Focus” tradition, we strongly believe in the philosophy of talent investment. Here, we respect your career development with enormous support and room for inspiration. If you are ready to go for great, join us today. You can shine with your own glorious story.

Your talent is our treasure, come to explore your potential with us.

Job Responsibilities

• Solicit business opportunities by providing quality services and making referral for investment and insurance products;
• Responsible for account opening. Identify and fulfil customers’ needs, drive initiatives for continuous enhancement on the service level of the bank to ensure quality and professional services are provided.

Job Requirements

• Bachelor’s degree or above in Business Administration or related disciplines;
• At least 1 year of experience in banking;
• Extensive knowledge and exposure in various retail banking products;
• High initiative team player, sales and customer-oriented with good communication skills;
• Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is preferred;
• Proficiency in both written and spoken English, Chinese and Putonghua.

This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA). You are required to give consent for the Bank to conduct reference checks with your previous employers, and offer of employment is conditional upon satisfactory MRC results. For more details, please visit The Hong Kong Association of Banks (HKAB)’s website at https://www.hkab.org.hk/en/page/5/mandatory-reference-checking-scheme. Additional information could be provided upon request.

We are an Equal Opportunities Employer. Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful and their data will be destroyed within 24 months of receipt.