Assistant Branch Operations Manager (Ref no: ABOM-CM)

Nanyang Commercial Bank Ltd.; Hong Kong; On-site; HKD 240,000 - 360,000; Full time

Job summary

Nanyang Commercial Bank Ltd. in Hong Kong is seeking a proactive officer to supervise counter services and ensure smooth day-to-day operations while delivering high-quality customer service.

The role requires a bachelor degree, banking experience, strong communication and risk awareness, and proficiency in English, Chinese and Putonghua, with HKSI/IIQE qualifications preferred.

Qualifications

• Bachelor’s degree or above in Business Administration or related disciplines.
• At least 1 year of experience in banking.
• A team player with good communication skills and risk awareness.
• Proficiency in both written and spoken English, Chinese and Putonghua.
• HKSI 1, 7, 8 or equivalent & IIQE Papers 1, 2, 3 & 5 and MPF Intermediaries Examination preferred.

Responsibilities

• Supervise the counter services to ensure smooth and efficient day‑to‑day operations with emphasis on high quality customer services;
• Ensure the branch is operated in accordance with the rules, guidelines, procedures and ordinances of the Bank and regulatory bodies.

Skills

Team player

Communication skills

Risk awareness

Education

Bachelor’s degree in Business Administration or related disciplines

Tools

HKSI 1, 7, 8; IIQE Papers 1, 2, 3 & 5; MPF Intermediaries Examination

Job description

Accumulating over 70 years experience on our solid foundation in Hong Kong and Greater China, we succeed and create our brilliant story throughout the region. As the first foreign bank branch in Mainland, we grasp the opportunity to grow along with the economic reforms. With our well‑versed China business intelligence, we continue to expand our network proactively but prudently.

Inheriting our “People Focus” tradition, we strongly believe in the philosophy of talent investment. Here, we respect your career development with enormous support and room for inspiration. If you are ready to go for great, join us today. You can shine with your own glorious story.

Your talent is our treasure, come to explore your potential with us.

Job Responsibilities

• Supervise the counter services to ensure smooth and efficient day‑to‑day operations with emphasis on high quality customer services;
• Ensure the branch is operated in accordance with the rules, guidelines, procedures and ordinances of the Bank and regulatory bodies.

Job Requirements

• Bachelor’s degree or above in Business Administration or related disciplines;
• At least 1 year of experience in banking;
• A team player with good communication skills and risk awareness;
• Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is preferred;
• Proficiency in both written and spoken English, Chinese and Putonghua.

This position is subject to the Mandatory Reference Checking (MRC) Scheme, as mandated by the Hong Kong Monetary Authority (HKMA). You are required to give consent for the Bank to conduct reference checks with your previous employers, and offer of employment is conditional upon satisfactory MRC results. For more details, please visit The Hong Kong Association of Banks (HKAB)’s website at [https://www.hkab.org.hk/en/page/5/mandatory-reference-checking-scheme]. Additional information could be provided upon request.

We are an Equal Opportunities Employer. Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful and their data will be destroyed within 12 months of receipt.