Senior Debt Collection Officer - Reputable organization

Michael Page (Hong Kong); Hong Kong; On-site; HKD 240,000 - 320,000; Full time

Benefits offered by this job

Stable and growing organization

Performance-driven team culture

Clear career progression

Job summary

Michael Page International (Hong Kong) Limited is seeking a dedicated Debt Collection professional to join its finance team in Hong Kong. You will handle debt collection activities, contact customers, and negotiate repayment plans to recover overdue payments.

The role requires 2+ years in debt collection or accounts receivable, strong communication in English and Chinese, and proficiency with MS Office, especially Excel. Mature, independent, and able to operate professionally under pressure.

Qualifications

• Diploma or above in Accounting, Finance, Business Administration, or related disciplines.
• 2+ years of experience in debt collection, accounts receivable, credit control, or related fields.
• Strong communication and negotiation skills.
• Mature, independent, and able to handle difficult situations professionally.
• Detail-minded with strong problem-solving abilities.
• Good command of spoken and written English and Chinese.
• Proficiency in MS Office, especially Excel.

Responsibilities

• Handle debt collection activities and follow up on overdue accounts.
• Contact customers via phone, email, and written correspondence regarding outstanding payments.
• Negotiate repayment plans and settlement arrangements with customers.
• Monitor account aging reports and maintain accurate collection records.
• Investigate disputed invoices and coordinate with internal departments to facilitate payment recovery.
• Prepare regular collection reports and update management on collection status.
• Liaise with external collection agencies, legal advisors, and other third parties when necessary.
• Assist in improving collection procedures and internal controls.

Skills

Strong communication

Negotiation

Detail-minded

Problem solving

Education

Diploma or above in Accounting/Finance/Business Administration

Tools

MS Office

Excel

Job description

• Reputable organization
• Clear career progression opportunities

About Our Client

Our client is a well-established and reputable organization with a strong presence in Hong Kong. Due to continuous business growth, they are seeking a dedicated and customer-focused Debt Collection professional to join their finance team.

Job Description

• Handle debt collection activities and follow up on overdue accounts
• Contact customers via phone, email, and written correspondence regarding outstanding payments
• Negotiate repayment plans and settlement arrangements with customers
• Monitor account aging reports and maintain accurate collection records
• Investigate disputed invoices and coordinate with internal departments to facilitate payment recovery
• Prepare regular collection reports and update management on collection status
• Liaise with external collection agencies, legal advisors, and other third parties when necessary
• Assist in improving collection procedures and internal controls

The Successful Applicant

• Diploma or above in Accounting, Finance, Business Administration, or related disciplines
• 2+ years of experience in debt collection, accounts receivable, credit control, or related fields
• Strong communication and negotiation skills
• Mature, independent, and able to handle difficult situations professionally
• Detail-minded with strong problem-solving abilities
• Good command of spoken and written English and Chinese
• Proficiency in MS Office, especially Excel
• Candidates with more experience will be considered for the Senior position

What's on Offer

• Stable and growing organization
• Performance-driven and supportive team culture
• Clear career progression opportunities
• Comprehensive medical and annual leave benefits