Client Training Manager, Membership and Business Development (Ref: CTM/MBD/092026)

Leadingnation; Hong Kong; On-site; HKD 500,000 - 800,000; Full time

Job summary

Leadingnation is seeking a seasoned learning consultant to join the Membership and Business Development Department in Hong Kong. You will design, develop and deliver tailored training solutions while building and maintaining strong client relationships.

Reporting to the Head of MBD, you will identify client training needs, coordinate trainers, prepare proposals and engage CPT/CPD planning, with a focus on regulatory guidelines and delivering high-quality results.

Qualifications

• Bachelor’s degree or above in Management, Professional Education or related disciplines.
• 5-8 years of experience in training and development, with at least 3 years in a managerial role.
• Knowledge in financial services is advantageous.

Responsibilities

• Understand and identify clients’ training needs.
• Design training solutions and measure training effectiveness.
• Identify trainers and collaborate on design, development and deployment.
• Prepare proposals, fee quotations, engagement letters.
• Be the clients’ contact for CPT / CPD planning and inquiries.
• Update clients on public courses and maintain strong relationships.
• Handle other duties or ad hoc tasks assigned by supervisors.

Skills

Interpersonal skills

Communication

Team player

Self-motivated

Organized

Regulatory familiarity

Education

Bachelor’s degree in Management or related

Tools

Microsoft Office

Chinese Word Processing

Job description

Job Summary:

Reporting to the Head of the Membership and Business Development Department (MBD), you will be an integral part of a team providing learning consultancy services to clients through the design, development and delivery of tailored training solutions, while building and maintaining strong client relationships.

Key Roles and Responsibilities:

• Understand and identify the clients’ training needs
• Design the appropriate training solutions and agree with clients’ the mechanism of measuring the training effectiveness
• Identify the appropriate trainers and work closely with them on the design, development and deployment of the training solutions
• Prepare the proposals, fee quotations, engagement letters, etc.
• Be the clients’ point-of-contact on their CPT / CPD planning and enquiries
• Update the clients on the relevant public courses and maintain a good relationship with the clients
• Handle other duties or ad hoc tasks assigned by the supervisors

Skills and Abilities Required:

• Excellent interpersonal skills and communication skills, embrace feedback and strive for continuous improvement and excellence.
• A team player with a can-do attitude and self-motivated to deliver results in a face-paced environment
• Well-organised, able to work on own initiative and supervise administrative staff
• Familiar with local regulatory guidelines, e.g. SFC’s Competency and CPT Guidelines, HKMA’s Enhanced Competency Framework (ECF), etc.
• Good command of both spoken and written English and Chinese. Fluent Putonghua is an advantage.
• Proficiency in Microsoft Office Word, Excel, Powerpoint and Chinese Word Processing (倉頡/速成).

Qualification and Experience Required:

• Bachelor’s degree or above in Management, Professional Education or other related disciplines
• Minimum 5-8 years of experience in a training and development role, with at least 3 years of managerial experience
• Knowledge and experience in financial services industry will be an advantage

A competitive remuneration package will be offered to the successful candidate.

For more information of HKSI, please visit our website at www.hksi.org