Client Relations Associate

Times Trust Limited; Hong Kong; On-site; HKD 156,000 - 234,000; Full time

Job summary

Times Trust Limited is recruiting for a client service role in Hong Kong. The successful candidate will handle day-to-day client inquiries, assist onboarding, maintain confidential client data, and follow up to ensure satisfaction. Strong English and Chinese, MS Office proficiency, and a proactive, organized mindset are essential.

Fresh graduates are welcome. The firm offers a nice work environment in Admiralty, a five-day week, and good career prospects.

Qualifications

• Fresh graduates welcome to apply.
• Organized and hardworking with a strong work ethic.
• Willingness to learn and develop new skills in a dynamic environment.

Responsibilities

• Attend to and promptly respond to day-to-day client inquiries.
• Assist in the client onboarding process for a smooth experience.
• Maintain an accurate, confidential database of client information.
• Follow-up with clients to address needs and ensure satisfaction.
• Develop positive, long-term client relationships to support growth.
• Perform other duties as assigned by management.

Skills

MS Office

English & Chinese

Education

Higher Diploma or above

Job description

Attend to and promptly respond to day-to-day client inquiries.

Assist in the client onboarding process, ensuring a smooth and efficient experience for new clients.

Maintain an accurate and up-to-date database of client information, ensuring data integrity and confidentiality.

Follow-up with clients to address their needs and ensure their satisfaction.

Develop positive and long-term client relationships, contributing to business growth and retention.

Perform other duties as assigned by the management from time to time.

Requirements:

Higher diploma holder or above in any discipline.

Fresh graduates are welcome to apply.

Organized and hardworking individual with a strong work ethic.

Willingness to learn and develop new skills in a dynamic and fast-paced environment.

Proficient in MS Office applications.

Good command of written and spoken English and Chinese.

We offer nice work environment in Admiralty, 5 days working week and good career prospects.

All personal data collected would be used for recruitment purposes only and will be kept confidentially. Only short-listed candidates will be notified.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?
• Are you willing to undergo a pre-employment background check?

Join the Times Trust team!

Great ideas in wealth management start with trust, and Times Trust starts with you. The qualities that made us a premier fiduciary in Hong Kong also make us a great place to work: innovation, professionalism, and excellence.

We specialize in trust administration and wealth structuring for global clients, from high-net-worth individuals to corporations. We help clients navigate complex regulations with confidence, whether in succession planning, asset protection, or MPF transfer business. By blending technology with personalized service, we streamline administration and ensure full compliance, without ever sacrificing quality or a client-first approach.

Join the Times Trust team!

Great ideas in wealth management start with trust, and Times Trust starts with you. The qualities that made us a premier fiduciary in Hong Kong also make us a great place to work: innovation, professionalism, and excellence.

We specialize in trust administration and wealth structuring for global clients, from high-net-worth individuals to corporations. We help clients navigate complex regulations with confidence, whether in succession planning, asset protection, or MPF transfer business. By blending technology with personalized service, we streamline administration and ensure full compliance, without ever sacrificing quality or a client-first approach.