Client Services & KYC/AML Analyst

Maybank Investment Banking Group; Hong Kong; On-site; HKD 223,000 - 335,000; Full time

Job summary

Maybank Investment Banking Group is seeking a diligent operator to support daily client account opening, maintenance, and KYC/AML checks in Hong Kong. The role covers handling customer inquiries, document completeness, and ongoing name screening, with collaboration across internal teams.

The ideal candidate has a business-focused degree, English and Mandarin proficiency, and at least 3 years in HK’s financial sector. Licensing and AML knowledge are advantageous for advancement.

Qualifications

• Degree in Business Administration or related discipline.
• SFC type 1 and type 2 licenses would be an advantage.
• Positive attitude with good communication skills.
• Good team player and customer-oriented.
• Excellent command of written and spoken English & Mandarin.

Responsibilities

• Support daily operation of account opening and maintenance.
• Conduct completeness checks of client documentation.
• Handle customer inquiries regarding accounts and online trading.
• Perform KYC and AML checks for onboarding and periodic reviews.
• Update and monitor system-generated name screening results.
• Coordinate with internal stakeholders for daily ops and ad hoc tasks.
• Assist with annual regulatory assessments such as investor status.
• Maintain MIS reports and support HKSFC requirements.

Skills

Communication skills

Team player

English

Chinese (Mandarin)

Education

Bachelor's degree in Business Administration

Job description

Maybank Investment Banking Group is seeking a diligent operator to support daily client account opening, maintenance, and KYC/AML checks in Hong Kong. The role covers handling customer inquiries, document completeness, and ongoing name screening, with collaboration across internal teams.

The ideal candidate has a business-focused degree, English and Mandarin proficiency, and at least 3 years in HK’s financial sector. Licensing and AML knowledge are advantageous for advancement.