Client Services Coordinator — Overnight Shift & Growth

Donnelley Financial Solutions Hong Kong Limited; Hong Kong; On-site; HKD 201,000 - 290,000; Full time

Benefits offered by this job

Overtime pay

Shift allowance

Birthday leave

Near MTR

Job summary

Donnelley Financial Solutions Hong Kong Limited is seeking a Client Service Coordinator to bridge clients and production teams, ensuring timely delivery and exceptional service. Overnight shifts are required, with an attractive shift allowance.

Fresh graduates with internship or part-time experience are welcome. You will manage client communications, coordinate timelines, and maintain accurate documentation while working with English, Mandarin and Cantonese.

Qualifications

• Fresh graduates with internship or part-time experience are welcome.
• Strong teamwork and communication skills.
• Detail-oriented with good organizational and multitasking abilities.
• Proficient in written and spoken English, Mandarin, and Cantonese.
• Able to work overtime and night shifts.
• Familiar with MS Office applications.

Responsibilities

• Serve as the primary point of contact for clients.
• Ensure world-class service and maintain strong relationships.
• Manage day-to-day service solutions and coordinate project timelines.
• Ensure smooth communication across internal teams and shift transitions.
• Document client communications and support timely delivery.
• Recognize and deliver service solutions for specific jobs with precision and efficiency.

Skills

Customer service

Communication skills

Team player

Attention to detail

MS Office

Education

Fresh graduates welcome

Tools

MS Excel

MS Word

Outlook

Job description

Donnelley Financial Solutions Hong Kong Limited is seeking a Client Service Coordinator to bridge clients and production teams, ensuring timely delivery and exceptional service. Overnight shifts are required, with an attractive shift allowance.

Fresh graduates with internship or part-time experience are welcome. You will manage client communications, coordinate timelines, and maintain accurate documentation while working with English, Mandarin and Cantonese.