Client Management Lead - Banking Services

Leadingnation; Hong Kong; On-site; HKD 400,000 - 700,000; Full time

Benefits offered by this job

Competitive salary

Flexible working options

Wellbeing support

Job summary

Standard Chartered seeks a senior Client Management leader in Hong Kong to drive end-to-end client servicing for FI or Corporate Banking clients. You will oversee onboarding, credit fulfilment, due diligence, and data maintenance, ensuring a scalable, client-focused service aligned with Corporate and Investment Banking priorities.

You will orchestrate processes, engage diverse internal stakeholders, and push continuous improvement to raise efficiency and consistency, while meeting SLAs and

Qualifications

• Undergraduate degree.
• At least 5–8 years of experience in Client Servicing / Client Management for FI or Corporate Banking.
• Fluency in English and Chinese (written and spoken).

Responsibilities

• Ensure uniform approach towards the implementation of Client Management model in the country with a focus on service differentiation based on client tiering and value.
• Engage a wide range of internal stakeholders for discussion in order to streamline processes and implement changes.
• Act as a service partner, work together with RMs, Product Sales, Operations and other key internal stakeholders to solve client issues and identify opportunities to improve overall service for the clients.

Skills

Problem Solving

Stakeholder Management

Change Management

Cross-Functional Collaboration

Risk Assessment

Business Acumen

Relationship Management

Education

Undergraduate degree

Job description

Standard Chartered seeks a senior Client Management leader in Hong Kong to drive end-to-end client servicing for FI or Corporate Banking clients. You will oversee onboarding, credit fulfilment, due diligence, and data maintenance, ensuring a scalable, client-focused service aligned with Corporate and Investment Banking priorities.

You will orchestrate processes, engage diverse internal stakeholders, and push continuous improvement to raise efficiency and consistency, while meeting SLAs and