Card & Payments BA – Agile, Regulated Banking

UK Home Square; Hong Kong; On-site; HKD 300,000 - 540,000; Full time

Job summary

Top Bank is seeking a Business Analyst for Cards Technology to support delivery of card and payments initiatives. You will gather requirements, map processes across authorisation to servicing, and work with IT, operations, procurement, compliance, and testing teams to deliver solutions in a regulated banking environment.

You will create user stories, flows, and functional documentation for Agile delivery, support UAT and rollout, and ensure robust controls around risk and reconciliation.

Qualifications

• Experience as a Business Analyst in cards, payments, or banking technology.
• Good understanding of credit/debit cards, card processing, and payment flows.
• Strong stakeholder management and requirement-gathering skills.
• Familiarity with Agile delivery and cross-functional project environments.
• Exposure to card operations, reconciliation, and risk/compliance controls.
• Experience with virtual cards, lodge cards, or commercial card products (Nice to have).
• Knowledge of ERP systems such as Oracle (Nice to have).
• Experience working across global teams and vendor partners (Nice to have).

Responsibilities

• Gather and document business requirements for card and payment changes.
• Map current and future processes across authorisation, settlement, reconciliation, disputes, and servicing.
• Work with IT, operations, procurement, compliance, and testing teams to support delivery.
• Support UAT, issue triage, and process rollout.
• Prepare user stories, process flows, and functional documentation for Agile delivery.

Skills

Card & payments domain

Stakeholder management

Requirement gathering

Agile delivery

Cross-functional collaboration

Card operations & reconciliation

Vendor/global teams experience

Tools

Oracle ERP

Job description

Top Bank is seeking a Business Analyst for Cards Technology to support delivery of card and payments initiatives. You will gather requirements, map processes across authorisation to servicing, and work with IT, operations, procurement, compliance, and testing teams to deliver solutions in a regulated banking environment.

You will create user stories, flows, and functional documentation for Agile delivery, support UAT and rollout, and ensure robust controls around risk and reconciliation.