Business Analyst, Cards Technology - Top Bank

UK Home Square; Hong Kong; Sur place; HKD 300 000 - 540 000; Plein temps

Résumé du poste

Top Bank is seeking a Business Analyst for Cards Technology to support delivery of card and payments initiatives. You will gather requirements, map processes across authorisation to servicing, and work with IT, operations, procurement, compliance, and testing teams to deliver solutions in a regulated banking environment.

You will create user stories, flows, and functional documentation for Agile delivery, support UAT and rollout, and ensure robust controls around risk and reconciliation.

Qualifications

• Experience as a Business Analyst in cards, payments, or banking technology.
• Good understanding of credit/debit cards, card processing, and payment flows.
• Strong stakeholder management and requirement-gathering skills.
• Familiarity with Agile delivery and cross-functional project environments.
• Exposure to card operations, reconciliation, and risk/compliance controls.
• Experience with virtual cards, lodge cards, or commercial card products (Nice to have).
• Knowledge of ERP systems such as Oracle (Nice to have).
• Experience working across global teams and vendor partners (Nice to have).

Responsabilités

• Gather and document business requirements for card and payment changes.
• Map current and future processes across authorisation, settlement, reconciliation, disputes, and servicing.
• Work with IT, operations, procurement, compliance, and testing teams to support delivery.
• Support UAT, issue triage, and process rollout.
• Prepare user stories, process flows, and functional documentation for Agile delivery.

Connaissances

Card & payments domain

Stakeholder management

Requirement gathering

Agile delivery

Cross-functional collaboration

Card operations & reconciliation

Vendor/global teams experience

Outils

Oracle ERP

Description du poste

Business Analyst, Cards Technology - Top Bank

Hong Kong, Hong Kong | Posted on 11/04/2026

Support delivery of card and payments initiatives by gathering requirements, defining business processes, and working with technology teams to deliver solutions across the card lifecycle. The role focuses on card products, payment processing, reconciliation, operations, and stakeholder coordination in a regulated banking environment.

What you’ll do

• Gather and document business requirements for card and payment changes.
• Map current and future processes across authorisation, settlement, reconciliation, disputes, and servicing.
• Work with IT, operations, procurement, compliance, and testing teams to support delivery.
• Support UAT, issue triage, and process rollout.
• Prepare user stories, process flows, and functional documentation for Agile delivery.

Requirements

What you need

• Experience as a Business Analyst in cards, payments, or banking technology.
• Good understanding of credit/debit cards, card processing, and payment flows.
• Strong stakeholder management and requirement-gathering skills.
• Familiarity with Agile delivery and cross-functional project environments.
• Exposure to card operations, reconciliation, and risk/compliance controls.

Nice to have

• Experience with virtual cards, lodge cards, or commercial card products.
• Knowledge of ERP systems such as Oracle.
• Experience working across global teams and vendor partners.