Business Analyst, Cards Technology - Top Bank

Sirius Corporation; Hong Kong; On-site; HKD 420,000 - 680,000; Full time

Job summary

Top Bank in Hong Kong is seeking a Business Analyst for Cards Technology to drive card and payments initiatives. You will gather requirements, map processes, and work with technology teams to deliver solutions across the card lifecycle, including reconciliation and servicing.

You will support UAT, triage issues, and rollout, and prepare user stories and process flows for agile delivery in a regulated banking environment.

Qualifications

• Experience as a Business Analyst in cards, payments, or banking technology.
• Strong knowledge of credit/debit cards, card processing, and payment flows.
• Excellent stakeholder management and requirements gathering skills.
• Familiar with Agile delivery in cross-functional projects.
• Exposure to card operations, reconciliation, and risk/compliance controls.

Responsibilities

• Gather and document business requirements for card and payment changes.
• Map current and future processes across authorisation, settlement, reconciliation, disputes, and servicing.
• Collaborate with IT, operations, procurement, compliance, and testing teams to support delivery.
• Support UAT, issue triage, and process rollout.
• Prepare user stories, process flows, and functional documentation for Agile delivery.

Tools

Oracle ERP

Job description

Business Analyst, Cards Technology - Top Bank

Support delivery of card and payments initiatives by gathering requirements, defining business processes, and working with technology teams to deliver solutions across the card lifecycle. The role focuses on card products, payment processing, reconciliation, operations, and stakeholder coordination in a regulated banking environment.

What you’ll do

• Gather and document business requirements for card and payment changes.
• Map current and future processes across authorisation, settlement, reconciliation, disputes, and servicing.
• Work with IT, operations, procurement, compliance, and testing teams to support delivery.
• Support UAT, issue triage, and process rollout.
• Prepare user stories, process flows, and functional documentation for Agile delivery.

Requirements

• Experience as a Business Analyst in cards, payments, or banking technology.
• Good understanding of credit/debit cards, card processing, and payment flows.
• Strong stakeholder management and requirement-gathering skills.
• Familiarity with Agile delivery and cross-functional project environments.
• Exposure to card operations, reconciliation, and risk/compliance controls.

Nice to have

• Experience with virtual cards, lodge cards, or commercial card products.
• Knowledge of ERP systems such as Oracle.
• Experience working across global teams and vendor partners.