Captain/Waiter/Waitress — Deliver Delighted Dining

Mandarin Oriental, Hong Kong; Hong Kong; On-site; HKD 234,000 - 290,000; Full time

Job summary

Mandarin Oriental, Hong Kong is seeking a Captain/Waiter/Waitress to join our Food & Beverage team at the iconic hotel in Hong Kong. You will provide quality service in a friendly, attentive manner and support a seamless dining experience.

This role requires hospitality passion, strong English communication, and a willingness to engage with guests. Hotel F&B experience is preferred; Mandarin/Cantonese ability is a plus, and more experience may be considered for Captain.

Qualifications

• Experience in hotel F&B is highly preferred.
• Excellent communication and interpersonal skills.
• Good command of spoken English; Mandarin/Cantonese preferred.
• Passionate about customer service and hospitality.

Responsibilities

• Deliver a delighted dining experience to guests.
• Provide seamless service with guests and make recommendations.
• Meet and greet guests professionally.
• Maintain neatness and cleanliness of the restaurant.

Skills

Experience in hotel F&B

Communication skills

English proficiency

Mandarin/Cantonese

Customer service

Education

HKDSE or equivalent

Job description

Mandarin Oriental, Hong Kong is seeking a Captain/Waiter/Waitress to join our Food & Beverage team at the iconic hotel in Hong Kong. You will provide quality service in a friendly, attentive manner and support a seamless dining experience.

This role requires hospitality passion, strong English communication, and a willingness to engage with guests. Hotel F&B experience is preferred; Mandarin/Cantonese ability is a plus, and more experience may be considered for Captain.