Captain, Terrace Dining: Deliver Delighted Guests

Mandarin Oriental Hotel Group Limited; Hong Kong; On-site; HKD 335,000 - 603,000; Full time

Benefits offered by this job

MOstay

Health benefits

Learning & development

Retirement plans

Job summary

Mandarin Oriental, Hong Kong is seeking a Captain for the Terrace Bar/Restaurant to join its renowned Food & Beverage Service team. The Captain will lead warm, attentive service, ensure guest satisfaction, and uphold the highest standards of hospitality.

Based at the flagship property, the role requires strong English communication, potential Mandarin/Cantonese skills, and a passion for creating memorable dining experiences in a luxury setting.

Qualifications

• Excellent communication and interpersonal skills.
• Good command in spoken English and preferably Mandarin/Cantonese.
• Passionate in customer service and hospitality industry.

Responsibilities

• Prepare mise-en-place.
• Deliver a delighted dining experience to guests.
• Create special moments and provide seamless service with guests.
• Make recommendations on menu items with good product knowledge.
• Meet and greet guests in a professional manner.
• Maintain neatness and cleanliness of the restaurant.

Skills

Communication skills

Customer service

Hospitality experience

Team player

Job description

Mandarin Oriental, Hong Kong is seeking a Captain for the Terrace Bar/Restaurant to join its renowned Food & Beverage Service team. The Captain will lead warm, attentive service, ensure guest satisfaction, and uphold the highest standards of hospitality.

Based at the flagship property, the role requires strong English communication, potential Mandarin/Cantonese skills, and a passion for creating memorable dining experiences in a luxury setting.