F&B Captain — Luxury Hotel Guest Experience

Mandarin Oriental Hotel Group Limited; Hong Kong; On-site; HKD 270,000 - 360,000; Full time

Benefits offered by this job

Learning & Development

MOstay

Health & Colleague Wellness

Retirement Plans

Job summary

Mandarin Oriental, Hong Kong is seeking a Captain in the Food & Beverage team. The role involves delivering a delighted dining experience, creating special moments, and providing seamless service with guests.

Strong communication and hospitality mindset are essential, with English as a must and Mandarin/Cantonese preferred. Based at Mandarin Oriental, Hong Kong, the Captain reports to Restaurant Manager and contributes to maintaining restaurant standards, guest engagement, and professional

Qualifications

• Experience in hotel F&B is highly preferred.
• Excellent communication and interpersonal skills are essential.
• Good command of spoken English; Mandarin/Cantonese preferred.

Responsibilities

• Deliver a delighted dining experience to guests.
• Create special moments and provide seamless service.
• Make recommendations on menu items with product knowledge.
• Meet and greet guests in a professional manner.
• Maintain neatness and cleanliness of the restaurant.

Skills

F&B experience

Excellent communication

Interpersonal skills

English communication

Mandarin/Cantonese (spoken)

Hospitality mindset

Job description

Mandarin Oriental, Hong Kong is seeking a Captain in the Food & Beverage team. The role involves delivering a delighted dining experience, creating special moments, and providing seamless service with guests.

Strong communication and hospitality mindset are essential, with English as a must and Mandarin/Cantonese preferred. Based at Mandarin Oriental, Hong Kong, the Captain reports to Restaurant Manager and contributes to maintaining restaurant standards, guest engagement, and professional