Branch Sales - Personal Banking Manager / Relationship Manager

Industrial and Commercial Bank of China; Hong Kong; On-site; HKD 420,000 - 690,000; Full time

Job summary

Industrial and Commercial Bank of China (Asia) Limited (ICBC (Asia)) invites applications for a Branch Sales Officer in Hong Kong. You will drive business growth by proactively soliciting new customers and building relationships, while promoting retail banking products and providing financial advice.

Applicants should have a Bachelor degree or above, at least 3 years of branch sales experience in banking, and HKSI/IIQE qualifications.

Qualifications

• Bachelor degree or above in any discipline.
• Minimum 3 years branch sales experience in banking.
• HKSI and IIQE qualifications are required.
• Proficient in English and Chinese (both spoken and written).
• Candidates with less branch experience may be considered for junior sales role.

Responsibilities

• Achieve business goals through proactive solicitation and relationship building with customers.
• Introduce and demonstrate retail banking products and services to customers.
• Address customer needs by providing quality customer service and financial advice.
• Ensure selling processes comply with the bank's policies, procedures, and regulatory guidelines.

Skills

Relationship building

Retail banking

Customer service

Financial advice

Education

Bachelor's degree

HKSI certification

IIQE certification

Job description

Industrial and Commercial Bank of China (Asia) Limited (“ICBC (Asia)”) is the flagship of overseas business of Industrial and Commercial Bank of China Limited (“ICBC”) – currently the largest commercial bank in China, and it is one of the domestic systemically important banks (D-SIBs) in Hong Kong. Currently, ICBC (Asia) has 52 retail outlets (including 27 “Elite Club” Wealth Management Centres) in Hong Kong. It is engaged in commercial banking, investment banking and other financial services, including those of securities, insurance and funds, with a focus on commercial and retail banking as well as global market business. Chinese Mercantile Bank and ICBC Asset Management (Global) Company Limited, two wholly-owned subsidiaries of ICBC (Asia), specialize in Renminbi services in mainland China and ICBC’s global asset management business respectively.

Responsibilities

• Achieve business goals through proactive business solicitation and relationship building with customers
• Introduce and demonstrate retail banking products and services to customers
• Address customer needs by providing quality customer service and financial advice to customers
• Ensure the selling PROCESSES are in compliance with the Bank's policies, procedures, and regulatory guidelines.

Requirements

• Bachelor Degree holder or above in any discipline
• Minimum 3 years of branch sales experience in banking industry
• Qualifications of HKSI and IIQE is a must
• Proficient in both spoken and written English and Chinese

Candidate have less experiences in branch network will be considered as junior sales role.