Bilingual Risk & Collections Operations Lead

Leadingnation; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

Leadingnation is seeking a detail-oriented risk and control professional in Hong Kong to oversee risk and control activities, prepare management information reports, and support accounting reconciliations and administrative processes.

You will lead initiatives on operational improvements, system upgrades, reporting enhancements, and process optimization to ensure smooth delivery of collections services, while assisting the Secured Collections Manager in mortgage and secured lending recoveries.

Qualifications

• Bachelor's degree in Business Administration or related field.
• Approximately three years of experience in credit risk, risk management and control, or related banking function.
• Professional certifications are advantageous.
• Excellent interpersonal, communication, and stakeholder management skills.
• Fluent in English, Cantonese, and Putonghua.

Responsibilities

• Oversee risk and control activities, prepare management information reports, perform account reconciliations, and support various operational and administrative processes.
• Lead and coordinate initiatives related to operational improvements, system upgrades, reporting enhancements, and process optimization to ensure the smooth and effective delivery of collections services.
• Assist the Secured Collections Manager in managing collection and recovery activities for mortgage and other secured lending portfolios.
• Develop, maintain, and update departmental procedures and operational guidelines to support consistency, efficiency, and compliance within the team.

Skills

English

Cantonese

Putonghua

Education

Bachelor's degree in Business Administration

Job description

Leadingnation is seeking a detail-oriented risk and control professional in Hong Kong to oversee risk and control activities, prepare management information reports, and support accounting reconciliations and administrative processes.

You will lead initiatives on operational improvements, system upgrades, reporting enhancements, and process optimization to ensure smooth delivery of collections services, while assisting the Secured Collections Manager in mortgage and secured lending recoveries.