BD Manager

EClinCloud (Hong Kong) Technology Limited; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

EClinCloud (Hong Kong) Technology Limited in Hong Kong is seeking a senior To B sales professional to expand business, manage client relationships, and drive full sales cycles from discovery to contract signing.

The role requires 8+ years in To B sales, experience with CROs or digital health is preferred, and strong English communication skills for international engagement.

Qualifications

• Master's degree or above in a relevant field, or exceptional qualifications.
• 8+ years of To B sales experience, with team management preferred.
• Familiar with pharmaceutical/clinical research ecosystem; CROs, digital health, pharma experience preferred.
• Overseas business development or international client collaboration experience preferred.
• Excellent communication and cross-cultural collaboration, strong customer service mindset.
• Proficient in English for business correspondence and negotiations.

Responsibilities

• Expand and manage business for company products in target markets and drive full sales cycle to meet KPIs.
• Maintain partnerships with pharma, medical devices, CROs, and research institutions; pursue new clients.
• Coordinate negotiations, contracts, delivery, and payment; mitigate risks for timely, high-quality delivery.
• Drive overseas market expansion through international exhibitions and client visits.
• Maintain existing client relationships with regular visits and high-quality communication.
• Collect and report market dynamics to support strategy adjustments and product optimizations.
• Track contract progress and payments; resolve client feedback to minimize churn.
• Analyze partners' data to improve collaboration and conversion rates.
• Collaborate within the team; share negotiation and client-management guidance.

Skills

Team management

B2B sales

Client relationship

English communication

Education

Master's degree or above

Tools

CRM software

Market analysis tools

Job description

EClinCloud (Hong Kong) Technology Limited View all jobs

1. Responsible for expanding and managing business for company products and services in target markets; formulate annual/quarterly sales plans and strategies, drive the full sales cycle including customer visits, needs discovery, solution presentation, and contract signing, ensuring timely achievement of sales targets and KPIs.

2. According to departmental strategic planning, maintain and consolidate business partnerships with pharmaceutical companies, medical device firms, CROs, and research institutions; actively explore new clients and business scenarios to continuously expand market share and brand influence.

3. Follow up on the entire process from business negotiations and contract signing to project execution, delivery acceptance, and payment collection; coordinate internal project teams and client interfaces, identify and mitigate risks during execution in a timely manner to ensure on-time and high-quality delivery, enhancing client satisfaction and retention.

4. Responsible for overseas market business expansion and partnership establishment; participate in international exhibitions, industry conferences, and overseas client visits to promote international expansion and localized implementation of company products and services.

5. Maintain existing client relationships through regular visits and follow-ups; gain deep insights into client pain points and development needs, provide matched product and service solutions in a timely manner, and maintain frequent, high-quality communication to drive client satisfaction and repeat business.

6. Organize the collection, analysis, and regular reporting of market dynamics and industry intelligence to provide data support and market insights for sales strategy adjustments, product optimizations, and executive decision-making.

7. Track contract implementation progress and payment collections, coordinate internal resources to guarantee deliverable compliance; handle client feedback and complaints promptly, driving closed-loop resolution to minimize churn risks.

8. Conduct deep-dive analysis on partners' business data to identify pain points and bottlenecks in collaboration; propose practical recommendations and optimization schemes to continuously improve collaboration efficiency and conversion rates.

9. Participate in team collaboration, including internal training, operational guidance, and experience sharing; provide guidance on business negotiation and client management to team members to enhance overall team capabilities and performance growth.

Job Requirements

• Master's degree or above, preferably in Clinical Medicine, Business Administration, Marketing, or related disciplines; requirements may be relaxed for candidates with exceptional qualifications.


• 8+ years of experience in To B sales roles, with 2+ years of team management experience preferred; tenure requirements may be relaxed for candidates with outstanding performance.


• Familiar with the pharmaceutical and clinical research ecosystem; sales experience in CROs, digital health, pharmaceutical enterprises, or computer software is highly preferred.


• Experience in overseas business development or international client collaboration is preferred; familiarity with overseas pharmaceutical markets or the international CRO industry is preferred.


• Excellent communication skills and cross-cultural collaboration awareness, capable of communicating efficiently with internal/external teams and domestic/international clients; strong customer service mindset and relationship maintenance skills.


• Proficient in English as a working language, capable of independently handling English business correspondence and participating in negotiations and client communications.