Bar Manager - Lobster Bar & Grill

Shangri-La Group; Hong Kong; On-site; HKD 670,000 - 949,000; Full time

Job summary

Island Shangri-La, Hong Kong, seeks a Bar Manager for Lobster Bar & Grill to lead daily operations and deliver exceptional dining experiences. You will ensure timely, courteous service, maintain bar standards, and drive guest satisfaction in a prestigious setting.

The role requires a diploma or higher in Hospitality Management, 6+ years in restaurants at upscale hotels, with at least 3 years in bar and grill, plus knowledge of spirits, wines, and events.

Qualifications

• Diploma or above in Hospitality Management.
• 6+ years in restaurants at prestigious hotels, with 3+ years in Bar & Grill.
• Knowledge of spirits and wines and market trends.
• Experience in managing high-end catering events with strong service skills.
• Proficiency in Microsoft Office applications.
• Demonstrated integrity, trustworthiness and accountability.
• Good command of English and Chinese (Cantonese/Mandarin).

Responsibilities

• Oversee daily Bar operations to ensure efficient and smooth service.
• Deliver exceptional guest service, handle inquiries and feedback professionally.
• Ensure all food and beverage items meet with Hotel quality, presentation, and service standards.
• Maintain cleanliness, proper mise-en-place, and effective inventory control.
• Monitor the use and upkeep of equipment, ensuring compliance with operational procedures.

Skills

Bar & Grill knowledge

Spirits and wines knowledge

Event catering experience

English and Chinese proficiency

Hospitality operations

Education

Diploma or above in Hospitality Management

Tools

Microsoft Office

Job description

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

About Us

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

An Elegant Sanctuary, soaring above the Urban Skyline: Rising to a commanding 56 floors, Island Shangri-La, Hong Kong provides a peaceful escape in the very heart of Hong Kong. Sweeping views of the iconic skyline, the Peak or Victoria Harbour are a constant source of inspiration in the 544 rooms and suites, each brimming with graceful Asian-inspired décor.

About The Role

As a Bar Manager - Lobster Bar & Grill, you will be focusing on delivering exceptional dining experiences by ensuring timely, courteous and professional service.

Key Responsibilities

• Oversee daily Bar operations to ensure efficient and smooth service.
• Deliver exceptional guest service, handle inquiries and feedback professionally.
• Ensure all food and beverage items meet with Hotel quality, presentation, and service standards.
• Maintain cleanliness, proper mise-en-place, and effective inventory control.
• Monitor the use and upkeep of equipment, ensuring compliance with operational procedures.

About You

• Diploma or above in Hospitality Management.
• At least 6 years of experience in restaurants at prestigious Hotels or organizations, preferably in awarded fine dining restaurant, with minimum 3 years in Bar and Grill.
• Sound knowledge of spirits and wines, and strong sense of market trends.
• Proven records in managing high-end catering events with strong knowledge of service skills.
• Hands-on experience in Microsoft Office applications.
• Demonstrated integrity, trustworthiness, reliability, responsibility and accountability.
• Good command of spoken and written English and Chinese (both Cantonese and Mandarin).

Why Join Us

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We appreciate your interest in joining us. Please note that only successful candidates will be contacted.