ELITE CONCEPTS is one of Asia's leading hospitality groups. Today the company has operations in Hong Kong, Shanghai, Beijing and Taipei. To plan and develop our people element to complement our growth, we are now looking for an inspiring, hands-on Bar Manager to build a standout bar culture and deliver an exceptional experience every night. The ideal candidate will set high standards for service, cocktails and bar food, develop a capable team and create an atmosphere that keeps guests coming back.
Key Responsibilities
1) Service and Guest Experience
- Set clear, consistent service standards and lead by example on the floor;
- Create warm, confident and attentive service from arrival through farewell;
- Coach the team to anticipate guest needs, handle feedback professionally and resolve issues promptly;
- Build a welcoming, energetic atmosphere suited to the bar’s concept and clientele.
2) Operations and Business Performance
- Lead daily bar operations, including opening and closing, cleanliness, maintenance and compliance;
- Manage labour, beverage and food costs, budgets, sales targets and inventory;
- Use guest feedback and performance data to improve standards and profitability;
- Collaborate with General Manager / Sales & Marketing team on events, promotions or tastings to drive bar revenue, and plans to establish the bar as a leading destination in Hong Kong.
3) Cocktails and Beverage Quality
- Maintain excellent standards for cocktail preparation, presentation, consistency and speed;
- Develop and refine the cocktail menu in line with the venue’s identity, guest preferences and commercial goals;
- Ensure recipes, specifications, garnishes, glassware and preparation methods are documented and followed;
- Oversee beverage sourcing, stock control, wastage and responsible alcohol service.
4) Bar Food
- Work closely with the kitchen team to develop a bar-food offering that complements the drinks menu;
- Ensure food is consistently well presented, timely and suited to the pace and style of the bar;
- Monitor guest feedback, menu performance, quality and food safety standards.
5) Team Leadership
- Recruit, train and retain a high-performing bar team;
- Build a strong roster across bartenders, servers, supervisors and support roles;
- Set expectations, provide regular coaching and create clear opportunities for development;
- Foster a collaborative, accountable culture where every team member takes pride in the guest experience.
Job Requirements
- Minimum of 3-5 years proven bar management or supervisory experience in a high-volume restaurant or bar;
- Strong cocktail knowledge and a track record of maintaining exceptional beverage standards;
- Passion for delivering exceptional guest experiences and handling customer concerns professionally;
- A genuine commitment to thoughtful service, great bar food and memorable hospitality;
- Commercial awareness, sound operational and management skills;
- Proven ability to lead, motivate, and train a team, with excellent interpersonal and communication skills;
- Good command of spoken and written English, Cantonese and Putonghua.
Benefits
Job Position Level: Senior
Employment Term: Full Time
Location: Yau Tsim Mong District / Tsim Sha Tsui