Banking Customer Service Specialist

Nanyang Commercial Bank Ltd.; Hong Kong; On-site; HKD 189,720 - 256,680; Full time

Job summary

Nanyang Commercial Bank Ltd. is seeking entry-level staff for branch counter services in Hong Kong. The role focuses on delivering professional customer service, handling inquiries, and supporting daily branch operations.

Fresh graduates are welcome. The position values attentiveness, communication skills, and a customer-oriented attitude, with opportunities to grow within a people-focused, Equal Opportunities employer.

Qualifications

• HKCEE/HKDSE with 5 subjects at Grade E/Level 2 or above including Chinese, English and Mathematics.
• Proactive, eager to learn and able to work under pressure.
• Attentive to details with good communication and organization skills.
• Pleasant character with customer-oriented attitude.
• Conversant with Chinese word processing and MS Office Suite.
• Possess HKSI and IIQE qualifications will be an advantage.
• Fresh Graduates are welcomed.

Responsibilities

• Provide professional and efficient counter services to the customers.
• Establish good relationships with customers to seize referral opportunities.
• Perform general clerical support in branches to smoothen the daily operation.

Skills

Customer service

Communication

Attention to detail

Teamwork

Education

HKCEE/HKDSE completion

Tools

MS Office

Chinese word processing

Job description

Nanyang Commercial Bank Ltd. is seeking entry-level staff for branch counter services in Hong Kong. The role focuses on delivering professional customer service, handling inquiries, and supporting daily branch operations.

Fresh graduates are welcome. The position values attentiveness, communication skills, and a customer-oriented attitude, with opportunities to grow within a people-focused, Equal Opportunities employer.