AV & Webcast Technician - Onsite & Remote Support

AVI-SPL Asia Pacific; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays

Training opportunities

Dynamic culture

Job summary

AVI-SPL is seeking an AV Technician based at a client site in Hong Kong. You will support integrated conference rooms, boardrooms, and large spaces, delivering remote and onsite audio/video services and coordinating with APAC teams.

Day-to-day tasks include remote AV support, event tech planning, triaging tickets, and providing Tier 1 escalation. Must have 1–2 years of AV/video conferencing experience and be willing to work after hours and weekends.

Qualifications

• Associate Degree or equivalent experience is required.
• Minimum 1-2 years AV/Videoconferencing/Webcasting experience.
• Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standard.
• Must be flexible to work after hours and weekends when required.
• Ability to regularly climb and work from ladders, lifting equipment, tools and materials.

Responsibilities

• Deliver remote technical audio/video support for video conference systems and webcasting platforms.
• Coordinate planning and processing of technology requests for onsite/virtual/hybrid meetings.
• Serve as initial point of contact for internal teams and customers; respond to inquiries and escalate tickets.
• Monitor client environments and devices; triage and escalate incidents; provide Tier 1 support.
• Launch, test, monitor, and produce webcast events and meetings.

Education

Associate Degree or equivalent experience

Tools

Zoom

MS Teams

Video Conferencing endpoints

AMX

Crestron

Extron

Biamp

ClearOne

Job description

AVI-SPL is seeking an AV Technician based at a client site in Hong Kong. You will support integrated conference rooms, boardrooms, and large spaces, delivering remote and onsite audio/video services and coordinating with APAC teams.

Day-to-day tasks include remote AV support, event tech planning, triaging tickets, and providing Tier 1 escalation. Must have 1–2 years of AV/video conferencing experience and be willing to work after hours and weekends.