(Assistant) Trade Services Manager

Bank of China; Hong Kong; On-site; HKD 550,000 - 750,000; Full time

Job summary

Bank of China in Hong Kong is seeking an Assistant Trade Services Manager to oversee daily trade operations under supervision, ensuring lawful, compliant, safe and efficient business processes.

The role requires a diploma or above in Banking or Finance, 1+ year in trade operations, familiarity with ICC rules (UCP600, URDG758, ISP98), CDCS/CITF qualifications, and strong risk management. Proficiency in MS Office and bilingual English/Chinese; Mandarin is a plus.

Qualifications

• Diploma or higher in banking, finance or related field.
• 1+ years in trade operation fields.
• Knowledge of bill transactions.
• Familiar with ICC practices (UCP600, URDG758, ISP98) and local regulations.
• Strong risk management awareness.
• CDCS/CITF qualifications.
• Proficient in Outlook, Word, Excel, PowerPoint.
• Strong English and Chinese; Mandarin is a plus.

Responsibilities

• Oversee business operations for lawful, compliant, safe, and efficient operations.
• Formulate work regulations and guidelines; propose improvements.
• Research methods to improve processes and reduce risks.
• Define system requirements; oversee system management and new features.
• Review documents and transactions; guide staff on complex cases.
• Coordinate with frontline marketing and client visits; explain procedures.
• Maintain relationships with external institutions; monitor market developments.
• Support regional operations and branch line operations.
• Undertake short-term assignments for operational guidance and training.

Skills

Risk management

Communication

Regulatory awareness

Education

Diploma or above in Banking/Finance

Tools

Outlook

Word

Excel

PowerPoint

Job description

(Assistant) Trade Services Manager

Job No.: 495547

Employment Type: Full time

Departments: Bank-wide Operation Department

Job Functions: Bank Operations

Responsibilities:

• Assist in overseeing the operations of the business under supervision, and conduct productivity management to ensure business operations are lawful, compliant, safe, and efficient.
• Participate in formulating work regulations, detailed rules, guidelines, etc., and provide recommendations to improve various rules and procedures.
• Assist in researching methods to improve operational processes and reduce operational risks, with the aim of enhancing operational efficiency and achieving optimal cost-effectiveness.
• Assist in defining system requirements for the business under supervision, and oversee system management, new feature implementation, and operational effectiveness.
• Review work documents and process authorized transactions within delegated authority, guide subordinates in handling complex cases, and assist in following up on operational errors and incidents.
• Coordinate with frontline marketing by visiting clients, introducing operational procedures for relevant products, and following up on customer service needs.
• Maintain good relationships with external institutions, industry peers, and clients, monitor market developments, and report to superiors in a timely manner.
• Support regional operations and assist in managing the line operations of branches and subsidiaries.
• Undertake short‑term assignments for providing operational guidance and training.

Requirements:

• Diploma holder or above in Banking, Finance or related disciplines
• 1+ years of work experience in trade operation fields
• Possesses professional knowledge and experience in bill transaction
• Familiar with ICC practices especially on UCP600, URDG758 and ISP98 etc., local regulations, and market operations
• Strong risk management awareness
• Have CDCS/CITF professional qualifications
• Proficiency in computer software such as Outlook, Microsoft Word, Excel, PowerPoint etc.
• Good command of both verbal and written English and Chinese, Mandarin is an advantage

If you are applying for in-scope position(s) under the Mandatory Reference Checking Scheme (i.e., A role carrying out regulated activities licensed by the IA, SFC & MPFA),you are required to undergo the Mandatory Reference Checking. Our responsible recruiter will inform you the details of the MRC process and the requirements in due course.