Trade Operations Specialist/Sr. Trade Operations Specialist/Asst. Ops Manager

Dah Sing Financial Group; Hong Kong; On-site; HKD 350,000 - 480,000; Full time

Job summary

Dah Sing Financial Group is seeking a Trade Operations Specialist/Sr. Trade Operations Specialist/Assistant Operations Manager to support trade services, ensure compliance, and handle inquiries.

The role requires attention to AML and international trade guidelines with experience in LC/documentary collections. Candidate with LC documents checking experience and CDCS/Certified Banker qualification is an advantage; others will be considered at the specialist level.

Qualifications

• Secondary graduate with minimum 5 years’ experience in trade operations.
• Knowledge of ICC rules and banking requirements is preferred.
• Certification such as CDCS or Certified Banker is an advantage.

Responsibilities

• Handle customer inquiries and prepare reports as part of daily operations.
• Support checking of Export/Import Bills drawn under L/C and documentary collections.
• Review OB Loans and Packing Loans applications and credit limits.
• Interface with customers and banks to resolve trade service issues.
• Ensure compliance with AML, fraud checks, and ICC rules; report irregularities to supervisor.
• Perform clerical tasks as assigned by supervisor.

Skills

Customer service

AML compliance

ICC rules knowledge

Document checking

Education

Secondary graduate

Job description

Trade Operations Specialist/Sr. Trade Operations Specialist/Asst. Ops Manager

Trade Operations Specialist / Senior Trade Operations Specialist / Assistant Operations Manager

Main Responsibilities:

Perform customer services functions including but not limited to handling customer inquiries and reports preparation etc

Support checking of Export and Import Bills drawn under L/C and documentary collections according to latest UCP rules and guidelines

Handle OB Loans and Packing Loans transactions including reviewing the applications and Credit Limit, etc.

Deal with customers/ banks to resolve problems and complaints related to trade services

Ensure that transactions are handled in accordance with the practice and procedures stated in the Operation Manual for Trade Services, regulatory compliance such as AML and Anti-fraud checking and Rules of International Chamber of Commerce

Report any irregularities, suspicious cases or deviations from current practice or operational manual to supervisor/Section Head in daily operations

Perform clerical works as assigned by Supervisor/Section Head

Secondary graduate with minimum 5 years’ experience in trade operations industry

Knowledge in relevant ICC rules and guidelines as well as basic knowledge in banking requirements required.

Candidates with LC documents checking experiences and the qualification of Certified Banker / CDCS is an advantage

Candidates with rich customer services experience is an advantage

(Candidate with less experience will be considered as Trade Operations Specialist)

Please note that only shortlisted candidates will be notified.