Assistant Service Manager

Johnson Controls; Hong Kong; On-site; HKD 400,000 - 700,000; Full time

Job summary

Johnson Controls is seeking an experienced leader for its Building Management System (BMS) service team in Hong Kong. The role involves guiding engineers and technicians to maintain and support customer facilities, overseeing maintenance, retrofit work, testing, commissioning, installation, and service projects.

The candidate should have 7–10 years’ BMS experience, strong interpersonal and project management skills, and proficiency in English and Chinese.

Qualifications

• Required Higher Diploma or Degree in Building Service / Electrical / Mechanical Engineering or equivalent 7 to 10 years’ relevant work experience in building management system (BMS)

Responsibilities

• Lead and supervise a team to provide support in maintenance, retrofit work, testing and commissioning, installation, service and maintenance works, including hardware, software and trouble-shooting projects
• Ensure quality of work to the satisfaction of customer and meet the agreed statement and quality standard
• Coordinate all the site works including those performed by subcontractors to ensure compliance with requirement
• Prepare maintenance and retrofit proposal and tender
• Maintain good relationship with customers

Skills

Interpersonal skills

Presentation skills

Project management

Problem solving

Bilingual English/Chinese

Education

Bachelor/Higher Diploma in Building Service / Electrical / Mechanical Engineering

Job description

What you will do

• The Service team delivers innovative maintenance and service solutions to a wide customer base across all industry segments for BMS systems.
• You will be part of a growing team leading engineers and technicians to maintain and support customer’s facilities.
• Lead and supervise a team to provide support in maintenance, retrofit work, testing and commissioning, installation, service and maintenance works, including hardware, software and trouble-shooting projects
• Ensure quality of work to the satisfaction of customer and meet the agreed statement and quality standard
• Coordinate all the site works including those performed by subcontractors to ensure compliance with requirement
• Prepare maintenance and retrofit proposal and tender
• Maintain good relationship with customers

What we look for

Required Higher Diploma or Degree in Building Service / Electrical / Mechanical Engineering or equivalent 7 to 10 years’ relevant work experience in building management system (BMS)

• Effective interpersonal, presentation and project management skills
• Good problem solving techniques, organizing and planning ability
• Good spoken and written in English and Chinese
• Able to work under pressure & tight deadline

#LI-AA1 Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.