Assistant Manager (Relief Service)

The Hong Kong Council of Social Service (HKCSS); Hong Kong; On-site; HKD 300,000 - 420,000; Full time

Benefits offered by this job

年假及假期福利

醫療及牙科福利

志願者假與婚假等福利

強制性公積金自願供款與獎金機制

Job summary

香港紅十字會現聘任助理經理（Relief Service）一職，屬AA專案，需與救援服務經理及副經理密切合作，策劃及落實本地緊急救援與前瞻性行動專案，並參與志願者管理及災害準備工作。

職位要求具備大學學歷、至少2年相關經驗、良好計劃與報告撰寫能力，以及中英文流利。亦需具備良好溝通與團隊協作能力，能在壓力下獨立工作，工作地點在西九龍，待遇及福利亦具競爭力。

Qualifications

• 具備社會科學、人文等相關學科的大學學歷。
• 至少2年相關工作經驗，具項目實施與志願者管理經驗者更佳。
• 具備項目計劃、財務與報告撰寫等能力，注重細節。
• 具備良好的人際溝通、演講及協作能力。
• 能獨立工作，成熟且有責任感，能在壓力下工作。
• 中英文流利（含普通話）。

Responsibilities

• 協助救援服務經理/副經理規劃及執行本地緊急救援相關運作與專案。
• 参与極端天氣事件的前瞻性行動及志願者管理工作。
• 在救援 Operation 中，按標準作業流程進行監控、分析、執行及評估。
• 在經理缺位時擔任值班/現場指揮，於假日或非辦公時間如有需要。
• 與不同合作夥伴及利害關係人建立並維持良好關係。
• 完成主管分派的臨時專案與任務。

Skills

項目管理與規劃

溝通能力

團隊合作

英語/普通話流利

Education

大學學歷（社會科學、人文等 related field）

Tools

MS Office

Job description

香港紅十字會

地址：九龍西九龍海庭道19號，香港紅十字會總部

電郵：[e-mail]

網址：http://www.redcross.org.hk

(抱歉，只提供英文版本)

Assistant Manager (Relief Service) (AA Project)

Job Purpose:

The Assistant Manager works closely with the Manager and Deputy Manager of Relief Service to plan and execute operations and projects related to Hong Kong Red Cross' local emergency response. S/he will contribute to Hong Kong Red Cross' relief operations and anticipatory action projects of extreme weather events, as well as volunteer management and other institutional disaster preparedness tasks.

Key Responsibilities

• Assists the Deputy Manager (Relief Service) in planning and implementing Hong Kong Red Cross' anticipatory action projects of extreme weather events, such as the day-to-day project management tasks, direct execution of service delivery or registration, preparation of financial and narrative reports, preparation of communication materials, monitoring and evaluation of the outcome and impact of the programme.
• Performs emergency relief operation duties such as monitoring, assessment, analysis, and implementation, and evaluation, according to HKRC's standard operating procedures under the supervision of the Deputy Manager (Relief Service).
• Act as duty officer/ operation-in-charge for emergency operations in the absence of the Manager and Deputy Manager of Relief Service, during holidays, non-office hours or extreme weather, if deems necessary.
• Fosters and maintains good working relationships with different partners and stakeholders.
• Carries out ad hoc projects and tasks as assigned by the Supervisor(s).

Requirements

• University Degree in Social Science, Humanities, or other related disciplines.
• A minimum of 2 years of relevant working experience, preferably with project implementation and volunteer management experience. Experience in emergency relief service, humanitarian or social service sectors is an advantage. Candidate with less experience will be considered.
• Good knowledge of service planning and implementation, management of people and finance, report writing, with an eye for detail.
• Good team player with strong presentation, networking, facilitation and communications skills.
• Mature personality, self-motivated with strong sense of responsibility, able to work independently and under pressure.
• Proficient in both written and spoken English and Chinese (including Putonghua).
• May need to work during holidays or non-office hours according to emergency operation needs.
• Proficient in PC knowledge (including MS Office).

Fringe Benefits:

Fringe benefits including generous annual leave, marriage leave, volunteer leave, caring leave, medical and dental benefits (including dependents), Employer MPF voluntary contribution, and a discretionary incentive payment (where applicable) will be offered to the right candidates.

Contract Period: 1 year

Working Locations: West Kowloon

Review of applications will start as soon as possible and continue until 13 Sep 2026, or until the post is filled, whichever is earlier.

Personal data provided by job applicants will be used strictly in accordance with Agency's data protection policy for recruitment purposes only. Applicants not contacted within 4 weeks may consider their applications unsuccessful and all related information will be kept for not more than 6 months in accordance to the organization's HR Policy.