Assistant Manager (Projects)

Hong Kong Red Cross; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Benefits offered by this job

Annual leave

Marriage leave

Caring leave

Volunteer leave

Medical and dental benefits

MPF contribution

Discretionary incentive

Job summary

The Hong Kong Red Cross is seeking a Research Officer to support work in the Strategic Planning and Humanitarian Diplomacy department. You will help design and oversee research projects, analyze data, and translate findings into actionable insights for program development and advocacy.

Qualifications include a Bachelor's or Master's in a related field, 2+ years in social policy research, and strong English and Chinese communication.

Qualifications

• Bachelor’s or Master’s degree in Social Sciences, Public Policy, Statistics, Public Health, Social Work, or a related discipline.
• A minimum of 2 years of solid experience in social services or social policy research, preferably within NGO, humanitarian, or public sector.
• Proficiency in both qualitative and quantitative research methodologies is a must.
• Proven ability to analyze complex data and utilize statistical software, with intermediate-level proficiency in Python. GIS experience is a strong advantage.
• Excellent analytical, problem-solving, and project management skills.
• Strong presentation and training skills, with the ability to translate complex data into accessible insights for non-technical staff.
• Excellent written and verbal communication skills in English and Chinese.
• Mature and self-motivated, capable of working independently while also being an excellent team player.
• Highly flexible and resilient, with the proven ability to work effectively under pressure, manage stress, and adapt to changing priorities.
• Strong alignment with humanitarian values and the fundamental principles of the Red Cross Red Crescent Movement.

Responsibilities

• Identify and propose research topics that align with corporate strategic goals, and provide targeted research support to facilitate strategic planning and implementation.
• Design, execute, and oversee corporate-level research and research projects to support service development, innovation, and advocacy.
• Develop robust research frameworks and analyze data for SPHD-led pilot projects to rigorously test service models and extract critical new knowledge.
• Act as a subject matter expert, providing professional consultancy support and guidance to various departments in conducting their own research and evaluations.
• Drive the adoption of EBP in service development by systematically capturing, sharing, and maintaining institutional knowledge and best practices across internal platforms.
• Design and deliver targeted training and sharing sessions to equip staff with practical EBP and research skills, specifically focusing on research design, data collection tool development, and data analysis.
• Supervise, coach, and mentor junior staff and team members in research methodologies, data management, and analytical work to foster professional growth.

Skills

Qualitative methods

Quantitative methods

Python

GIS

Data analysis

Communication

Project management

English & Chinese

Education

Bachelor's or Master's degree

Tools

GIS software

Statistical software

Job description

The Hong Kong Red Cross was established in 1950. We belong to the World's largest humanitarian network and provide impartial and quality care to protect life and health, and to enhance the capacity of vulnerable people to live a safe and dignified life. Our services include disaster relief, special education, volunteer service, first aid and health training, and blood transfusion. http://www.redcross.org.hk

Job Purpose

The core purpose of this role is to support research related work in the Strategic Planning and Humanitarian Diplomacy (SPHD) department. S/he supports the Manager and Head of SPHD to ensure effective implementation of the action plan to achieve evidence-based practice and results-based management in the Hong Kong Red Cross, ultimately in delivering its humanitarian services to fulfill its vision and mission.

Key Responsibilities

• Identify and propose research topics that align with corporate strategic goals, and provide targeted research support to facilitate strategic planning and implementation
• Design, execute, and oversee corporate-level research and research projects to support service development, innovation, and advocacy.
• Develop robust research frameworks and analyze data for SPHD-led pilot projects to rigorously test service models and extract critical new knowledge.
• Act as a subject matter expert, providing professional consultancy support and guidance to various departments in conducting their own research and evaluations.
• Drive the adoption of EBP in service development by systematically capturing, sharing, and maintaining institutional knowledge and best practices across internal platforms.
• Design and deliver targeted training and sharing sessions to equip staff with practical EBP and research skills, specifically focusing on research design, data collection tool development, and data analysis.
• Supervise, coach, and mentor junior staff and team members in research methodologies, data management, and analytical work to foster professional growth.

Requirements

• Bachelor’s or Master’s degree in Social Sciences, Public Policy, Statistics, Public Health, Social Work, or a related discipline.
• A minimum of 2 years of solid experience in social services or social policy research, preferably within the NGO, humanitarian, or public sector
• Proficiency in both qualitative and quantitative research methodologies is a must
• Proven ability to analyze complex data and utilize statistical software, coupled with required intermediate-level proficiency in Python. Experience with GIS is a strong advantage.
• Excellent analytical, problem-solving, and project management skills.
• Strong presentation and training skills, with the ability to translate complex data into accessible insights for non-technical staff.
• Excellent written and verbal communication skills in English and Chinese
• Mature and self-motivated, capable of working independently while also being an excellent team player.
• Highly flexible and resilient, with the proven ability to work effectively under pressure, manage stress, and adapt to changing priorities.
• Strong alignment with humanitarian values and the fundamental principles of the Red Cross Red Crescent Movement.

Fringe Benefits

• Fringe benefits including generous annual leave, marriage leave, caring leave, volunteer leave, medical and dental benefits (including dependents), Employer MPF voluntary contribution, and a discretionary incentive payment (where applicable) will be offered to the right candidates.

Contract Period

2 years (Renewable)

Review of applications will start as soon as possible and continue until 27 September 2026, or until the post is filled, whichever is earlier.

Personal data provided by job applicants will be used strictly in accordance with Agency’s data protection policy for recruitment purposes only. Applicants not contacted within 4 weeks may consider their applications unsuccessful and all related information will be kept on our files up to a period of 6 months.