Assistant Manager (Heat Project)

Hong Kong Red Cross; Hong Kong; On-site; HKD 240,000 - 300,000; Full time

Benefits offered by this job

Annual leave

Medical benefits

MPF voluntary contribution

Discretionary incentive payment

Volunteer leave

Job summary

The Hong Kong Red Cross is seeking a dedicated professional to coordinate the Heat Project, handling cases management, data collection and intervention activities to support vulnerable communities. The role requires coordinating with partners, monitoring progress, and ensuring service quality.

Applicants should possess a bachelor or associate degree in social work or health-related disciplines, strong English and Chinese communication, and the ability to lead a team of programme staff and

Qualifications

• Bachelor degree in social work or health-related discipline (or equivalent).
• Proficient English and Chinese (including Putonghua).
• Experience in health service promotion or community programmes is desirable.

Responsibilities

• Coordinate the Heat Project overall.
• Manage cases, intervention activities, data collection and follow-up.
• Monitor case profiles, home assessment data and compliance.
• Screen and recruit cases for intervention activities.
• Oversee home modification and health-related activities for registered cases.
• Liaise with local stakeholders and partners to promote services.
• Assist Manager to ensure quality and efficiency of programme delivery.
• Develop promotional/education materials and plan events.
• Supervise programme executives and volunteers in delivering health programmes.

Skills

Communication skills

Leadership

Social work

Health promotion

Education

Bachelor degree in social work or health-related discipline

Associate Degree or Higher Diploma in Social Work or health-related discipline

Tools

Microsoft Office

Job description

The Hong Kong Red Cross was established in 1950. We belong to the World's largest humanitarian network and provide impartial and quality care to protect life and health, and to enhance the capacity of vulnerable people to live a safe and dignified life. Our services include disaster relief, special education, volunteer service, first aid and health training, and blood transfusion. http://www.redcross.org.hk

Key Responsibilities

• Responsible for the overall coordination of the Heat Project.
• Responsible for cases management, intervention activities process & implementation and cases data collection.
• Monitor all registered cases’ profile, home assessment data, and follow up on cases compliance and commitment to intervention activities.
• Screen and recruit cases for intervention activities.
• Take part in implementing and monitoring of all home modification and health-related activities for registered cases.
• Liaise with local stakeholders and community partners for promotion of the service.
• Assist the Manager to ensure quality, efficiency in programme delivery and management.
• Develop promotional and education materials, plan and execute project events.
• Supervise and guide programme executives and volunteers in providing quality community health programmes.

Requirements

• Bachelor degree in social work or health-related discipline. OR
• Associate Degree or Higher Diploma in Social Work or health-related discipline, with 2 years post-graduation and related working experience.
• Sound experience in health service promotion and implementation of community service and programmes.
• Excellent command of both written and spoken English and Chinese (including Putonghua).
• Proficient in PC knowledge (including Microsoft Office).
• Self-motivated, strong sense of responsibility, independent, sound leadership skills, and able to work under pressure.
• Excellent skills in communication and social networking.
• Fresh Graduate will also be considered.

Fringe Benefits

Fringe benefits including generous annual leave, marriage leave, volunteer leave, caring leave, medical and dental benefits (including dependents), Employer MPF voluntary contribution, and a discretionary incentive payment (where applicable) will be offered to the right candidates.

Contract period:

Until 28 February 2027

Personal data provided by job applicants will be used strictly in accordance with Agency’s data protection policy for recruitment purposes only. Applicants not contacted within 4 weeks may consider their applications unsuccessful and all related information will be kept for not more than 6 months in accordance to the organization’s HR Policy.