Assistant Corporate Communications Manager

The Hong Kong Council of Social Service (HKCSS); Hong Kong; On-site; HKD 402,000 - 670,000; Full time

Job summary

香港紅十字會現正招聘助理企業傳播經理，負責領導機構的社群媒體存在感，支援社群媒體策略與活動管理，並透過平台數據分析協助決策以提升機構品牌形象。

此職位需與企業傳播主管密切合作，熟練運用各大社群平台與分析工具，具備英文與中文的寫作與溝通能力，並具NGO工作經驗者優先考慮。

Qualifications

• 具備至少3年相關工作經驗，並擁有多元專案作品集。
• 在企業傳播領域具備社群媒體管理的實務經驗。
• 熟練使用社交媒體平台及分析工具。
• 具備從規劃到執行的企業活動管理經驗。
• 英文與中文寫作及口語表達能力出色。
• 具備在非政府組織工作的經驗者優先。

Responsibilities

• 協助制定並執行公司層面的社群媒體策略，涵蓋內容創作、社群互動及品牌管理。
• 監控與回報社群與活動表現，透過數據洞察優化行銷成效，證明傳播工作的價值。
• 規畫並執行品牌研究（如品牌認知、活動成效），收集關鍵利害關係人洞察。
• 推動各種大眾媒體行銷活動，協助推動品牌建設。
• 與各單位合作，產出具有影響力的敘事、照片故事與多媒體內容，呈現紅十字會人道工作。
• 主動監測數位渠道的品牌聲量，管理潛在風險。
• 完成上級交辦的其他工作。

Skills

社媒管理

內容創作

數據分析/分析工具

活動策劃

中英雙語能力

Tools

社媒分析工具

Job description

香港紅十字會

地址：九龍西九龍海庭道19號，香港紅十字會總部

電郵：[e-mail]

網址：http://www.redcross.org.hk

(抱歉，只提供英文版本)

Assistant Corporate Communications Manager

Job Purpose

This position works closely with Manager of Corporate Communications to lead the Agency’s social media presence, support social media strategy and event management. This role is central to leverage data and analytics from platforms to assist in decision-making and Agency’s brand reputation enhancement.

Key Responsibilities

• Assist to manage the end-to-end corporate social media strategy across all key online platforms including content creation, community engagement, and brand management;
• Support the monitoring and reporting on social media and event performance metrics data to derive actionable insights, optimize campaigns, and prove the value of communications efforts to business goals;
• Plan and execute research surveys (e.g., brand perception, campaign effectiveness) to gather critical stakeholder insights for decision-making;
• Execute various mass media marketing campaigns to promote the Agency and assist in brand building;
• Collaborate with service units to develop compelling narratives, photo stories, and multimedia content that highlight the impact of HKRC’s humanitarian work;
• Proactively monitor digital channels to manage brand sentiment and mitigate potential reputation risks; and
• Perform any other duties as assigned.

Requirements

• Minimum of 3 years work experience with a strong track record and portfolio of various projects;
• Proven professional experience in a corporate communications role with a strong focus on social media management;
• Hands-on experience with social media platforms and analytics tools;
• Experience in managing corporate events from planning to execution;
• Excellent written and verbal communication skills, with the ability to craft compelling narratives for different audiences;
• Excellent command of English and Chinese, both written and oral (including Putonghua); and
• Previous work experience in NGOs is a definite advantage.

Fringe Benefits

Fringe benefits, including generous annual leave, marriage leave, caring leave, volunteer leave, medical and dental benefits (including dependents), Employer MPF voluntary contribution, and a discretionary incentive payment (where applicable), will be offered to the right candidates.

Contract Period

2 years (renewable)

Review of applications will start as soon as possible and continue until 27 September 2026, or until the post is filled, whichever is earlier.

Personal data provided by job applicants will be used strictly in accordance with Agency’s data protection policy for recruitment purposes only. Applicants not contacted within 4 weeks may consider their applications unsuccessful and all related information will be kept on our files up to a period of 6 months.

註：除香港社會服務聯會之空缺外，本會將不會負責處理以上任何空缺之申請。如有意申請以上職位空缺，請直接向相關機構遞交申請。多謝合作。