Assistant Manager, Business Account Acquisition

Gemini Personnel; Hong Kong; On-site; HKD 360,000 - 600,000; Full time

Job summary

Gemini Personnel Limited is assisting a Hong Kong bank to recruit an Assistant Manager, Business Account Acquisition. The role focuses on expanding SME banking by acquiring new accounts and lending opportunities while maintaining high service standards.

You will conduct needs assessments, map products, and ensure KYC/CDD compliance, working with branches to optimize the sales pipeline and achieve KPI targets. Fluency in English and Chinese is required.

Qualifications

• University degree in business management/finance preferred.
• Minimum 2 years experience in business banking or SME lending.
• Sound knowledge in commercial credit products and compliance.
• Fluent in English and Chinese; Putonghua is an advantage.
• Proficient in relationship building and sales.

Responsibilities

• Acquire new SME accounts and CASA deposits to meet KPI targets.
• Generate leads from network and coordinate with branches for SME loan opportunities.
• Assess customer needs and map financial products; identify up-selling/cross-selling opportunities.
• Follow loan application processes from submission to drawdown.
• Ensure KYC/CDD compliance and risk assessments for new customers.
• Prepare credit proposals and conduct regular credit quality reviews.
• Comply with data protection and regulatory requirements.
• Deliver excellent service to SME Banking customers and handle enquiries professionally.

Skills

Interpersonal skills

Negotiation

Analytical

Communication

Self-motivated

Resilience

Customer-centric

Teamwork

Education

University degree in business/finance

Job description

Assistant Manager, Business Account Acquisition

Reporting to Senior Manager, Business Banking Acquisition, you are expected to explore new business opportunities in SME segment to generate lending businesses and revenues for the Bank.

Responsibilities:

• Work towards KPI target by acquiring new SME account and CASA deposit balance.
• Build and manage sales pipeline effectively by generating new leads from own network and working closely with branches to identify SME loan opportunities.
• Conduct need assessment to map suitable financial products/service to meet customers needs and identify up-selling and cross-selling opportunities for SME and Retail Banking Business.
• Follow through the whole loan application process, from application submission to loan drawdown.
• Ensure KYC/CDD compliance for all new to bank and existing customers and exercise risk assessment for new customers by following all necessary procedure of KYC.
• Prepare credit proposal and conduct regular review to ensure credit quality by following the Banks policy and procedures.
• Comply with customer data protection, regulatory conduct, compliance requirements and practices as defined by internal and external requirements.
• Achieve and maintain excellent service quality to SME Business Banking customer and handle customer enquiries in a professional way to ensure a high level of customer satisfaction

Requirements:

• University degree in business Management/ Finance/ Related disciplines preferred.
• Minimum 2 years experience in business banking, relevant experience in commercial lending or SME lending advantageous.
• Sound knowledge in commercial credit, product and services with strong compliance mindset.
• Excellent interpersonal, negotiation, analytical and communication skills.
• Self-motivated, resilience, customer-centric, with good teamwork spirit.
• Proficiency in both English and Chinese, fluency in Putonghua is an advantage.
• Relevant insurance licensing (IIQE Paper 1, 2, 3) advantageous.