Assistant General Manager, People Solutions & Services

Airport Authority Hong Kong; Hong Kong; On-site; HKD 1,000,000 - 1,600,000; Full time

Job summary

Airport Authority Hong Kong is seeking a senior HR leader to partner with business leaders and drive strategic people solutions across the organization. The role focuses on organizational capability, workforce planning, talent acquisition, employee relations and HR transformation in a complex, high‑profile environment.

You will lead and develop the HR team, champion policies, and advance digital HR initiatives to enhance operational effectiveness and employee experience.

Qualifications

• University degree in HR, Business or related discipline.
• 12+ years of progressive HR experience including managerial roles.
• Experience across talent acquisition, HRBP, talent management, ER, compensation/benefits.

Responsibilities

• Partner with business leaders to understand priorities and develop strategic people solutions.
• Lead HR portfolios delivering HR business partnering, talent acquisition, ER, policy and organizational development.
• Develop workforce planning and employer branding to attract and build talent pipelines.
• Provide strategic advice on organization design, manpower planning and performance management.
• Serve as trusted advisor on people matters and practical HR solutions.
• Support HR policies, frameworks and programmes ensuring compliance and relevance.
• Champion HR digitalization and continuous improvement for efficiency and insights.
• Lead, coach and develop the HR team and strengthen cross‑functional relationships.

Skills

People leadership

Strategic HR planning

Stakeholder management

Talent acquisition

Organizational development

Employee relations

Compensation & benefits

HR operations

HR transformation

Change management

Education

University degree in Human Resources Management or related discipline

Job description

Where Your Career Takes Flight

Airport Authority Hong Kong (AA) manages and operates Hong Kong International Airport, one of the finest and busiest airports in the world.

Where Your Career Takes Flight

Airport Authority Hong Kong (AA) manages and operates Hong Kong International Airport, one of the finest and busiest airports in the world.

We now invite high calibre talent with creativity and passion to join us for a rewarding and meaningful career journey.

We care for our people and provide colleagues with a fair, open and supportive workplace.

By joining us, you will contribute to the continued success and growth of a key infrastructure and economic engine of Hong Kong, gaining invaluable experiences in a unique environment and enjoying boundless opportunities to unleash your full potential.

Together we will share the pride of our leadership status in the global aviation industry and our commitment to sustainability.

Reporting to the General Manager, People Planning & Solutions, the Assistant General Manager, People Solutions & Services serves as a strategic HR partner to assigned business divisions and departments, providing expert advice and solutions on a broad range of people-related matters. Working closely with business leaders and stakeholders, the role is responsible for strengthening organizational capability, workforce effectiveness, talent acquisition and management, employee relations and operational excellence, while supporting the implementation of the Authority's overall people strategy.

Key Responsibilities

• Partner with business leaders to understand organizational priorities and develop strategic people solutions to support the Authority's business objectives and long-term development.
• Lead designated HR portfolios and oversee the delivery of comprehensive human resources services, including HR business partnering, talent acquisition, employee relations, policy implementation and organizational development.
• Develop and implement talent acquisition, workforce planning and employer branding strategies to attract, retain and build a strong pipeline of talent to meet current and future business needs.
• Provide strategic advice and support to business leaders on organization design, manpower planning, succession planning, performance management and organizational effectiveness.
• Serve as a trusted advisor to business leaders on a broad range of people matters, providing strategic guidance and practical HR solutions to support effective people management.
• Support the development, review and implementation of HR policies, frameworks and programmes to ensure business relevance, operational effectiveness and compliance with statutory and regulatory requirements.
• Champion HR digitalization and continuous improvement initiatives to enhance operational efficiency, service delivery, workforce insights and employee experience.
• Lead, coach and develop the HR team, while building strong stakeholder relationships across the organization and driving cross-functional initiatives to achieve strategic business outcomes.

Requirements

• University degree in Human Resources Management, Business Administration or a related discipline.
• At least 12 years of progressive HR experience, including significant managerial experience gained in sizeable and complex organizations.
• Demonstrated experience across multiple HR disciplines, including talent acquisition, HR business partnering, talent management, employee relations, compensation and benefits, HR operations and/or HR transformation.
• Proven track record in developing and implementing people strategies, talent initiatives and organizational transformation programmes that deliver measurable business outcomes.
• Strong business acumen with the ability to align people strategies with organizational priorities and translate business needs into practical HR solutions.
• Excellent stakeholder management, communication, interpersonal and influencing skills, with the ability to build credibility and effective partnerships at all levels of the organization.
• Strategic thinker with strong analytical, planning and project management capabilities, coupled with a pragmatic and results-oriented approach.
• Passionate people leader with a proven ability to develop high-performing teams and foster a collaborative and inclusive work environment.
• Sound knowledge of employment-related legislation and contemporary HR practices.
• Excellent command of written and spoken English and Chinese. Proficiency in Putonghua will be an advantage.